The Hyatt Zilara in Cancun was a beautiful hotel with good food, good service and beautiful views.
Before we arrived in Cancun for our honeymoon I contacted the hotel and requested transportation from the airport. I highly recommend booking transportation through the hotel rather than taking a taxi cab. The Hyatt picks you up in a lovely and comfortable Lincoln Navigator with cold water and clean towels to wash off the airport. The only problem we had was the airline changed our flight number, the hotel could not look up the flight to confirm our arrival time and was an hour late. Be sure to double check that the hotel has the right information, or that they will be at the hotel regardless of what the airline changes. After the delay we were taken to the hotel where we checked in with their romance concierge.
The romance concierge apologized for the delay and quickly got us checked in and off to our room. Our room was on the sixth floor and had a beautiful view of the beach. The hotel decorated for our honeymoon with red rose petals, a bottle of champagne and a red velvet cake. This was in addition to the fully stocked fridge, array of beverages and snacks.
The hotel had an array of restaurants including a buffet, coffee shop, fine dining and beach side dining. We had breakfast at the café and the buffet everyday, both wonderful options with delicious choices. I really enjoyed my daily café latte and chocolate croissants. Be sure to try the chocolate ice cream and chocolate covered strawberries at the coffee shop! For lunch we ate everyday at the Pelican Café, where we had the most beautiful view of the beach. Highly recommended! For dinner we tried all of the restaurants, all with amazing food and good service. All of the restaurants have a lobster option for an additional fee. We tried the lobster at Spice, it was about $30 for the upgrade and it was worth it! They brought out a giant tray covered in lobster, shrimp, scallops, salmon and every other type of fish. If we had ordered a dish like that in Las Vegas it would have cost well over $100.00. Be sure to try all of the specialty cocktails and make your way down to the tequila bar on the beach. There is nothing better than trying specialty cocktails with your toes in the sand!
If noting else, the entire trip is worth it just to see the pool area and beaches. The sand is so white and the water is the most beautiful shade of blue. My husband had a blast playing in the waves while I laid on comfortable pool beds and a cocktail. There were more than enough beds and chair for everyone to enjoy. The pools are amazing, so many different areas that you could have your own private pool. If you wanted more of an experience there were plenty of games and other activities to enjoy.
We booked activities through the travel agency located in the lobby. I do not recommend doing this. We enjoyed our activities but we were not given accurate information. We were told it would be a 30 minute drive and aspects of the activity would be optional. It was a two hour drive and activities were not optional. We would have been much happier to have the correct information so we could prepare.
In the end it was an amazing trip and we were sad to leave! We would love to go back!
- Official Description (provided by the hotel):
- Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 16), formerly THE Royal Cancun. Prominently located on the widest stretch of beach in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa– Cancun’s only ocean view spa – wine and spirits tastings, enhanced pool and beach butler service and more. ... more less
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- Also Known As:
- The Royal In Cancun Hotel Cancun
- The Royal Hotel Cancun
- Royal Hotel Cancun
- Royal Cancun Resort