Just returned with wife from 5 days in paradise. Top to bottom hotel, rooms, facilities and staff were outstanding. Our housekeeper assigned was Ines Cruz. She made sure we were taken care of and our room was spotless. Every person on hotel staff had a smile on their face and greeted us
with the hand on their heart gesture. Spice Restaurant Staff Hector and Miguel gave us five star service at every meal we attended. Eddie at Pelicano's Restaurant made our first night meal
very special. We also ate at Asiana and Maria Marie's restaurant. Food was great.
Entertainment and activities again 5 star. Imagine a mini Cirque du Soleil type show almost every night, disco dance floor on the beach and live music entertainment. Too many more things to mention. Wife and I have been on many vacations but I cannot stress enough to everybody that a lot of other hotels and resorts cover their faults with perfumes and junk.
Hotel Zilara delivers what they advertise and everyone there genuinely loves their job as it shows by the way you are treated. This equates to us the hotel cares about them too. If you want a carefree, relaxing, complete vacation, this should be your choice. Thank You Hyatt Zilara for our Outstanding Cancun Memories. We will Return !!!!!
- Also Known As:
- The Royal In Cancun Hotel Cancun
- The Royal In Cancun Hotel
- Royal Cancun
- The Royal Hotel Cancun
- Royal Hotel Cancun
- Royal Cancun Resort
- Official Description (provided by the hotel):
- Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 16), formerly THE Royal Cancun. Prominently located on the widest stretch of beach in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa– Cancun’s only ocean view spa – wine and spirits tastings, enhanced pool and beach butler service and more. ... more less
- Reservation Options:
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