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ME Cancun: Traveler Reviews

4.0 of 5
Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
Hotel amenities
Special offer
Free Airport Transfer
ME Cancun
Ranked #36 of 175 hotels in Cancun
4.0 of 5 stars 1175 Reviews
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1,175 reviews from our community

What travelers say about this hotel
  • Very nice(40)
  • Beach house(40)
  • Pool area(30)
  • Rose bar(26)
  • Ocean views(25)
  • Breakfast buffet(23)
  • Room service(23)
  • Bali bed(22)
  • Isla mall(19)
  • Loft suite(14)
Traveler rating
    584
    295
    136
    83
    77
Only show reviews for Family (90) | Couples (673) | Business (46)
Date Rating
Seattle
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
“Trendy, chic hotel”
4 of 5 stars Reviewed February 10, 2009
1
person found this review helpful

I was at the ME for a business meeting. The room was very nice, except, as mentioned in other reviews, I was on the first floor and the bar plays very loud music into the early am.
Unlike most hotels I have stayed at, there was absolutely no information about the hotel in the room (room service options, spa treatments, pool hours, check out time, etc...)
The meeting rooms were nice and the meals that were provided were very good also.
The wireless internet worked sporadically.
You have to actually go to the front desk to check out, I thought that was out of place for a newer, updated resort.
They should look into automated checkout.

I would not recommend this resort for children. Especially if you are not a fan of topless sunbathing.

  • Liked — Nice overall hotel, young and trendy
  • Disliked — check out
  • Stayed February 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask melcav about ME Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_Cuevas, Managment Representative at ME Cancun, responded to this review
February 11, 2009
Dear Mr, / Ms.:

Thank you for taking your time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time.

I would like to thank you for your positive feedback, I have personally followed up on these issues, to make sure that incidents like these will not occur again in the future.

In case of need I am at your complete disposal. Please do not hesitate to contact me.

Regards,

Raul Petraglia.
General Manager.
ME by Melia Cancun.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
“Hola Amigos - ME is the only place to stay in Cancun!”
5 of 5 stars Reviewed February 8, 2009
1
person found this review helpful

Wow - what an amazing resort this turned out to be. My wife and I were looking for a relaxing holiday and this place had it all. From the minute we walked in and smelt the aroma of the hotel we were blown away. The rooms are well-appointed with all the mod cons. It is also well located close to Isla shopping centre and restaurants. It also has a great pool area. It is great value for money and the staff are uber-friendly. Definitely do the Chichen Itza tour which was absolutely amazing. Also check out La Destileria restaurant which has great Mexican food. Overall a great holiday experience.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Zoukie about ME Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_Cuevas, Managment Representative at ME Cancun, responded to this review
March 2, 2009
Dear Mr. / Ms:


At ME Cancun we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of service .

You may rest assured that your comments have been forwarded to the various Departments of the Hotel.

We all at Sol Melia hope to have the opportunity to welcoming you in a near future to any of our Me by Melia hotels or to any other SOL MELIA property around the world.

Truly yours,


Raùl Petraglia Fàbrega
General Manager
ME by Meliá Cancún
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york city
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Me, my new second home”
5 of 5 stars Reviewed February 6, 2009
1
person found this review helpful

I really mean every word I’m about to write, the point or my vacation was to celebrate my birthday with my boyfriend and I could honestly say ME by Melia has made my birthday the best birthday ever. Walking into smelling our favorite smell, cucumber melon, was great. But getting greeted with champagne while checking-in was a plus. The staff was so friendly and helpful with recommending places to eat at if we would like to step out of the hotel, what clubs are the best to go to, and what activities were a must-do!!!... The location couldn’t have been any better. It was walking distance to the mall La Isla, that has everything you need, and close enough to all the restaurants and clubs!!.. The rooms were so modern, stylish, and chic. Our luxury ocean view room was to die for, especially in the morning watching the sunrise (very romantic)!!! The hotel had many places to eat at and they were all good!!.. They also had many pools with a Maxium swim-up bar that was very convenient to get a drink. The only thing that was disappointing was having to leave and go back home, but trust us, it’s not our last visit. We plan to bring our friends with us just so that they can see what we experience with their own eyes. I wish I could sum up into words what I felt being there but its one of those things that “YOU HAVE TO BE THERE TO BELIEVE IT!!”.. -Bianca

  • Liked — Everything
  • Disliked — Nothing
  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask b_santana124 about ME Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_Cuevas, Managment Representative at ME Cancun, responded to this review
February 11, 2009
Dear Mr. / Ms.:

We are thrilled to know that you enjoyed your stay at the ME Cancun hotel – thank you for your comments and suggestions!

When we get feedback like yours it shows that our guests connected with the vibe and Aura of the hotel, which means that we accomplished our goal.

I hope that you stay at our Hotel on your next visit to Cancun., please do not hesitate to contact ME anytime.

Regards,

Raul Petraglia.
General Manager.
ME by Melia Cancun.
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Toronto
1 review
2 helpful votes 2 helpful votes
“Modern - Upscale - Trendy - Clean”
5 of 5 stars Reviewed February 5, 2009
2
people found this review helpful

Here it is in a nut shell.

- Stayed at the ME from Jan-31 to Feb-5 (Room 903).
- Nice modern / trendy lobby that smells great.
- Nice music.
- Pleasant greeting at check in that included Champaign.
- Clean modern room with marble floors and ceramic bathroom/shower, Rain Fall shower head, LCD TV, Bathrobes, Slippers, Safe, Iron, AC, functional windows, All lighting can be controlled from the switches behind the night table.
- Nice restaurants.
- Nice pool.
- Limited beach due to erosion through out Cancun, BUT, no corral or rocks to worry about! Compared to other sections of Cancun this portion of beach is pretty good!
- Free Internet access.
- Polite help full staff.

I could go on and on, but a lot of other reviews sum this place up in greater detail. This is not the Ritz-Carlton!! If you expect the Ritz stay at the Ritz. What you get here in my opinion is a VERY clean modern sexy hotel that looks and feels upscale. The clientele is fairly young and they know they're getting some value for there money. NO it's not cheap!! But what renovated modern hotel is? I actually think it's priced fairly for what your getting. If you want something for nothing try staying else where. Compared to other Cancun properties I've stayed in, this one in my opinion is a winner! I hope to be back next year.

To the staff at the ME, THX again for a great 4 night stay! I went home tanned, relaxed and had zero complaints about the property or the staff. Everything was smooth!

  • Liked — Everything
  • Disliked — Noisy slaming doors .... Typical of all Cancun properties I've stayed in though!!!
  • Stayed January 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask JiminyC about ME Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_Cuevas, Managment Representative at ME Cancun, responded to this review
February 11, 2009
Dear Mr. / Ms. :

At ME Cancun Hotel our aim is to exceed the expectations of our guests, and we really get exited when this happen

It is truly a pleasure for us to know that you enjoyed your stay with us and you may rest assured that your comments have been forwarded to the various Departments of the Hotel, Your nice comments encourage us to continue working on providing high quality accommodations and services.

We all at Sol Melia hope to have the opportunity to welcoming you in a near future to any of our Me by Melia hotels or to any other SOL MELIA property around the world.

Truly yours,


Raùl Petraglia Fàbrega
General Manager
ME by Meliá Cancún
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
42 helpful votes 42 helpful votes
“MOMA meets Miami at ME”
3 of 5 stars Reviewed February 2, 2009

As many have noted, the first impressions- Very chic, artsy, modern, hip, smells nice lobby.
The MOMA looking art work though out is very interesting but may be lost on some for appreciation.
Only had one night there- so only the Beach House restaurant for food and the Rose Bar for cocktails.
The Rose Bar-true to the hotel theme, was very hip and chic feeling. There was a good South Beach music vibe going on. Hardly anyone was around the bar and hotel that night. Oh and did I mention it smelled nice.
On a longer stay the nice smell thing may not wear well on those more sensitive to fragrances
The Beach House Restaurant- great ocean front view for lunch and dinner, although the food was fair in quality. The prices were very reasonable. Again there seemed to be a lack of guests. The waiter was very attentive to start, but we had to go find him for a check.
The Pool area- two pools, one area during the day was definately the party pool, more South Beach-esque type music and all the beautiful people hanging out. If you are into a club scene, that's the place to hang during the day. They certainly disappeared for evening activities.
The room- we had a medium priced lagoon view room. Clean and nice size. Comfy bed. Nice sitting nook by window. Great overhead shower in stone tiled bathrom. Well appointed with polished stone floors through out.
Only complaints- the noise in the rooms. Any one in the halls sounded like they were in your room. Bathroom noise -every little sound echoes into the sleeping area.
This is probably due to the lovely stone floors throughout. Very pretty and able to amplify noise.
The La Isla Mall is easy walking distance down Avenida Kulkulcan. Several hotels south is a genuine Mayan ruin directly on a bluff above the beach.
Take the Cancun airport shuttle- it's much cheaper than a taxi. This hotel is mid hotel zone -if you can suffer through a few stops

  • Liked — the vibe, look, and atmosphere
  • Disliked — the noise in the room from the hall
  • Stayed January 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask atlbeme about ME Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_Cuevas, Managment Representative at ME Cancun, responded to this review
February 11, 2009
Dear Mr. / Ms. :

First of all, we would like to thank you for your preference in selecting our ME Cancun Resort for your vacation, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests opinion.

I am very proud to have received your personal comments, informing us that, besides these issues that you are telling us, you were satisfied with the hotel in general, that your stay was very enjoyable and fulfilled your dreams.

We all at Sol Melia hope to have the opportunity to welcoming you in a near future to any of our Me by Melia hotels or to any other SOL MELIA property around the world.

Truly yours,


Raùl Petraglia Fàbrega
General Manager
ME by Meliá Cancún
Report response as inappropriate
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Additional Information about ME Cancun

  • Me Resort Cancun
  • Me Hotel Cancun
Address: Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
Price Range: NOK: $$

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