I arrived here on the evening of Friday May 17th, 2013. What an esthetically beautiful hotel. They have left nothing to chance. The air in the lobby is a fragrant herbal experience like everything else here. The staff work so hard to make your holiday a real experience. I was in a LOVE SUITE even though I had nobody to love but myself. The hotel upgraded me to this suite which had a large balcony and a BALI BED. The room is completed in marble as is the bathroom and the balcony. Such luxury.
The food in the property restaurants is excellent. I especially love the BEACHSIDE CAFE which is literally right on the beach. The food is excellent and the service is great and the view - well what can I say is fantastic!! The beach front is beautiful with the aqua marine waves crashing onto it.
The property has 3 great pools. One very large one surrounded by chez lounges and bali beds. Then there are two smaller ones off to the right. An infinity pool and a pool for adults only which I appreciate. I only saw about 4 children the whole trip to this all inclusive anyhow. It is more a hotel for the adult traveller.
The spa is fantastic. I had a manicure and pedicure and am going back today for more SPA experiences.
I think more than anything if I had to sum up ME CANCUN it would be the wonderful employees who make the experience for you. They all work so hard to make your EXPERIENCE at ME CANCUN one that you will never forget. I want to thank Natalie my concierge, Marco in SILK restaurant, Wendy at breakfast, Jore, Efraim at dinner at SALT, Manuella at breakfast, and I am sure there are so many more. These are just the names that I can recall easily at this moment.
I came back to my room one day as it was being cleaned. I just sat in a corner until she was done and I could not believe the extent to which she went to make my room clean and comfortable and that is no easy task in this heat!!!. Something else is that nobody gets into the hotel without good reason. When I have come back from shopping in a taxi there is a barrier and a security officer at the bottom of the entry to the hotel. He must state his business and I must state my room number. Once he drops me off up top I then need to tell another security officer my room # . So you can see that no rif raf gets into this hotel. I felt so safe and knew that they had these systems for my protection. One night I forgot to input my code and lock my safe with my passport in it. When I came back from dinner I could not get into my room. My room key just flashed red. I went down to the front desk and it was explained to me that I probably forgot to lock my safe on my way out of the room. I really appreciated this. What a great system - built to benefit me the customer. Wow!!
So my hat is off to you ME CANCUN. I am so glad that I picked ME CANCUN for my holiday and I will definitely come back. I am a pretty tough customer as I come from a background and a business which is founded on excellent customer service. You guys impressed the heck out of me.
Thank you, Thank you.
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- Also Known As:
- Me Cancun Hotel Cancun
- Me Resort Cancun
- Me Hotel Cancun