We decided on the ME for a friends 40th Birthday/ NYE celebration. I was very disappointed. The food was terrible with the exception of breakfast. They advertise the Resort like it is very fancy etc.. ..but it really wasn't :-( I hated the fact that the first morning my husband went down to the beach(at 8 am)to get us chairs and ZERO were left!!! He finally found someone at the resort to get us cushion things to lay on( better then nothing I suppose)!!!! They advertised this BIG NYE party for months and it was AWFUL and very very disorganized. It was supposed to start at 10 pm(even if you stayed at the "all inclusive" resort it was an extra $100 plus per person) but they didn't let us in the party until 11:30pm and they NEVER announced it was midnight!!! The only good thing I can say about this hotel is the staff were pretty friendly( I even left my favorite Falcons tumbler with an employee b/c he loved it)!
This was our 5th trip to Cancun and decided to give this hotel a try BUT we won't be returning. I'm sorry to give such a bad review, I've been lots of places and have never left any kind of review(I'm not a picky person at all) but felt I needed to give my opinion about this hotel and hopefully help other travelers to pick a better place!! I've stayed at The Cancun Palace 3 times( heard its The Hard Rock now) and the GR Solaris once and had a great time and loved those resorts!!