We stayed for 12 nights in November overall it was excellent . On arrival we got a great welcome from Natalie on The Level. Our junior suite was very spacious and had everything you needed flat screen ipod dock safe etc , housekeeping kept the room to a very high standard on twice daily visits .Food was of a very high standard plenty of choice , a special mention for the teppinaki tables , food was excellent. Staff were very friendly overall but a special mention for Marco and Claudio on the beach , their service was Excellent , they went above and beyond the call of duty and they are a credit and a fantastic asset to this hotel .Everyday they welcomed us by name always had a smile and have a fantastic attitude . Javarier at the pool was also a stand out employee. in relation to having to sign for food and drinks just open a tab and sign at the end of the day no big deal !! We never had a problem getting beds on the beach or pool and the attendants on the beach would bring you beds tables etc to your desired location on the beach .
Our only suggestion to management would be to sort out service in watergrill we waited on two different days for 30 mins for service even though there was only one other couple in the restaurant , but hey the view is amazing .Overall it is a great hotel and we look forward to returning in the near future !!
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- Also Known As:
- Me Cancun Hotel Cancun
- Me Resort Cancun
- Me Hotel Cancun