We spent 5 days from Feb 9-16, 2013. Our room was ready upon arrival so this was great. The configuration of the room is very practical for families of 5, however the rooms are in need of a make over, especially the bathrooms (showers and sinks not well maintained). When we arrived to our room, we noticed a sewage smell coming from the bathroom. We thought it would go away, but the smell got so bad that we asked for a room change on our second day. Beds are extremely hard and very uncomfortable... I had terrible back pain just after my third night. Food was mediocre, especially in the a la carte restaurants... service was extremely slow as well. To get good and healthy food we actually had to leave the hotel perimesis... Food in the kids area is just as bad...hamburgers, hot dogs and fries.
I didn't like the location nor the construction of the hotel. It seemed that we were all piled up one on top of each other (in restaurants, pool area and beach area). There are no green space, no palm trees, very little shade, and not enough palapas on the beach for the amount of hotel guests. There was also no way to escape the noise of the loud music and strong voices from the animation team speaking on the mic from 10am to about 5pm. Before my trip, I was dreaming of reading a book under a palm tree while listening to nice/relaxing salsa or bachata music or simply listening to the sound of the waves... this did not happen.
The color of the ocean is exceptional, however the beach is a little dirty, with cigarettes butts, plastic glasses & straws lying around. The waves were very strong and impossible for kids to swim in... it was dangerous for adults as well, even for good/experimented swimmers.
This hotel really disapointed me. The best part of my trip? The Indian restaurant located in the Isla mall nearby. Worst part of my trip? locals trying to rip the foreigners off, even me being fluent in Spanish.
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- Also Known As:
- Great Parnassus Hotel Cancun
- Great Parnassus Resort Cancun
- Great Parnassus Resort Spa Cancun
- Parnassus Cancun