This was a beautiful hotel however it doesn't compare to other hotels in Cancun, nor to other Holiday Inn's around the world. The staff were friendly and service was fast at the front desk, rooms refreshed well daily and we weren't at all disturbed.
The only lack of service was that the room service was confusing as it doesn't run all day/night and swaps from the buffet to pool bar etc. though they don't run on time so for a few hours of the day there was nowhere to eat within the hotel.
The location is not very good as it is not in the centre of Cancun and the beach is quite murky with seaweed, unlike the other end of Cancun where they are crystal blue.
I would recommend this hotel if you want to be away from the action or are looking for a short, cheap stay. It's a good hotel however nothing special for Cancun!
- Official Description (provided by the hotel):
- **** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE UNDER 12 Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. - All meals at the International buffet Restaurant. - Snacks next to the pool - Italian Specialties a La Carte for dining option & The Ocean Grill Tequila a'La Carte' (Reservation required) - Domestic Drinks at the Lobby bar, Pool Bar and the Theater Bar. - Room service (limited menu and hours) - daily activity program and night entertainment. - kids Club - Gym. ... more less
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- Also Known As:
- Holiday Inn Cancun Arenas Hotel Cancun
- Cancun Holiday Inn
- Holiday Inn Arenas Cancun