When we arrived at the Bel Air Collection we were more than pleased. Everything was just as beautiful as I had expected. We were immediately greated and given assistance with our bags. Registration went smoothly and quickly which meant we were out on the beach without delay.
The decor is clean, artsy, zen, hip and minimalist. The adults only concept is very nice. The atmosphere was relaxing, quiet and laid-back. Loved It!
The beach at the Bel Air is very nicely maintained, raked and kept clean. I would stay here for the fantastic beach alone, but fortunatly, the Bel Air is behind it.
The pool is huge and always clean as well. There are several different type of lounging experiences you can choose from. There are the beds, the rattan pods, the foam chaise or the regular chaise. All were comfortable depending on whether you preferred shade or sun. The swim-up bar is in a strange position behind the hot tub, but it didnt bother us, nor did it appear to be a bother to anyone else seeking a drink. It turned out to be a nice gathering place for people to get to know each other and trade stories about Cancun.
The restaurant, and there is only one, changes its menu for breakfast, lunch and dinner. At lunchtime, there is also a snack menu at the bar for burgers, nachos and such. The food was very good. We spend five nights on the all-inclusive plan and never tired of the menu.
The rooms are large and very clean. We had the king bed room without a balcony, but an amazing ocean view that anyone would love. And, eventhough there was no balcony, there were sliding doors that opened up to the outside with a banister and glass "walls" to keep you safe. We loved it. We slept with the doors open at night to hear the surf. The bed was amazingly comfortable with six pillows that were also comfy. The mini fridge was stocked daily, and, at my request, they immediately brought up extra bottled water.
The bathroom was nice and clean, which is a huge selling point for me. We always had plenty of towels and ammenities....no skimping here.
The room was cleaned brilliantly every morning. The staff was very professional and took very good care of all of our needs. We always felt comfortable and at home no matter where we were on the property. When we wanted to go out, we were given a map and they exchanged our dollars for pesos to ride the bus. They helped us decide where to go and made sure we got there with ease.
We absolutely recommend the Bel Air Collection. We loved it so much we'll be back. Yes, there had been some rennovation, but that's a good thing. Nothing is perfect, but the Bel Air comes pretty close. And if you're going to the beach to relax, this is your sanctuary! Email me if you have any particular questions. I'll be happy to help.
