This is one of the most inefficient hotels that we have ever stopped in. The front desk staff including the Concierge are completely unhelpful,useless & arrogant. The housekeeping staff are also very poor, they take away your towels & do not replace also do not replenish toiletries.
The only staff that seem to care were in the 2 buffet restaurants.
The whole hotel could do with a mega upgrade as it is "old & tired" looking.
Also...who ever designed putting the DISCO in the middle of all the living accomodations must be an idiot......an ongoing MEGA NOISE through till midnight.....you cannot get away from it.
Live entertainment was provided on some nights in a "theatre style" room, but was very amateur & poor quality.
If you want to upgrade to the 5* section (Grand Oasis) next door ($25 US per person per night), all you get is a more modern room, a couple of additional restaurants you can use....but the same DISCO noise exists.
All in all...A cheap hotel that provides the basic "4 walls" to sleep in & not really worth the money, as there are numerous good quality hotels for not much more money available in the vicinity.
- Official Description (provided by the hotel):
- "Everything you want in a family vacation for less: that's me! Let me play with the little ones in my Kids Club while you take a break in my Kin Ha Spa - I've got lots of ways for grown-ups to relax while the kids have fun and games.They say I look a lot like my sister resort, Grand Oasis Palm, but my price tag is smaller, and who doesn't love that! Get together as a family and share my Mexican heritage, culture and cuisine; build sand castles on my sandy shore and splash and paddle in my spectacular freeform swimming pool". ... more less
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- Also Known As:
- Oasis Palm Hotel Cancun
- Oasis Palm Beach Cancun
- Oasis Palm Beach Hotel Cancun
- Oasis Palm Cancun
- Oasis Palm Beach Resort Cancun
- Calinda Beach Cancun