Our taxi didn't have any trouble finding this hotel. When you say Lopez Portillo, corner Bonampak everybody knows where it is.
The good things about Hotel Terracaribe are: Very good free WiFi, the room (very clean, spacious, good firm beds, large closet, good shower), the mosquito-screens in the windows, the air conditioning, the staff, the (small) pool, the small cheap restaurant, the location (not in the hotel zone, close to the bus), near a store that is open 24 hours per day (EXTRA at the PEMEX gas station and another EXTRA past the church). The whole hotel is very clean. After 3 PM there is no sun by the pool.
The Superior rooms with 2 beds are on the street side, so there is a lot of noise. I asked via email for a quiet room and got an offer that we could move to another room. We chose for our first option the Superior room.
Our superior room was large with 2 large beds, a shared bedside table with drawer, two chairs, a table, a desk / dressing table with two drawers and a large mirror. There is a TV with Mexican stations, air conditioning and two lamps, one of which is a fan. In the large closet there are only three hangers, and a small shelf with a safe.
The towels were changed every day, they are nice and thick but they are sometimes frayed. You get a small bottle of water every day. It is unfortunate that there is no reading light in the room and there are no cups. The bathroom has a small sink, (there is no room for your own stuff), a toilet and a large shower with a large shower (very good!).
In our room the safe was closed when we arrived. We couldn't open it. We did mention a few times to the frontdesk, that our safe was still closed, but after 9 days we found that the manager could probably open it. Even the manager could not open it. We could change rooms for one with a working safe.
Rooms with 1 double bed are partially in the tower at the pool, those have a small balcony and are probably quieter.
It is a shame, that there is so much noise: both noise from the street, and the people sitting at the restaurant in the courtyard. This courtyard entirely of stone, so the sound is not muted. There is no lift in the hotel. The pool is in the shadow after 3 PM .When we were there in February 2013 there was chopping near the restaurant, it began at 9 AM, but this noise didn’t last all day ...
There is an endpoint of the R1's bus on Av. Lopez Portillo, approximately 150 m to the left as you leave the hotel.
At the bus station, near the hotel zone, you can change from R1 to bus R2 to Wallmart and market 28. Maybe market 28 is fun in the daytime, in the evenings there are just some tourist shops.
When you walk toward Puerto Juarez right from the hotel you will pass a small shopping center with nice local restaurants and a greengrocer.
Except the shopping malls, we couldn’t find a cozy street in Cancun with restaurants where you could eat outside and look at the people walking by. Near the bus station in Cancun, towards the hotel zone, there seem to be some streets with restaurants.
In Isla Mujeres and Playa del Carmen there are nice cozy streets with restaurants.
- Go with the R1 bus to the hotel area (fee for any distance 8.5 pesos) to eat and go to the beach. The bus drivers drive like madmen. It's fun just to sit in the bus and do the roundtrip.
- Go to the Isla Mujeres. Some (red) R1's go through to Puerto Juarez, there you can take the ferry to Isla Mujeres. Isla Mujeres is very cozy and has beautiful beaches. The North Beach was not so windy, and had a quiet sea, good beach with chairs and umbrellas. When you walk a bit it’s nice…
On the ferry you can hire a golfcart for a guided trip round the island.
- Go to Playa del Carmen and Tulum by ADO bus. In the bus station you can take an ADO bus to the airport, or to other cities nearby. We found Playa del Carmen cozier than Cancun, because it has such a lively shopping and dining street.
We took an ADO bus to the ruins of Tulum. That was easy. In Tulum you can hire a guide or buy a guidebook in the shop.
You can also take this bus to Xelha, Xcaret and Xplore.
The ADO buses are very good buses. There was a toilet in the bus. You can even see a dubbed movie in Mexican.
-Rooms with 1 double bed are partially in the tower at the pool, those have a small balcony and are...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.