My wife and I got VIP service from the moment we arrived. She has trouble walking, so they completed our check-in while we sat in cushioned chairs in the lobby and sipped cold drinks. The entire facility is beautiful and very well kept. The pools are absolutely fantastic (especially the infinity pool) plus there is a beautiful beach. Service is outstanding and the staff is very friendly. Waiters and waitresses come by every few minutes while you are in the pool and ask you if you would like a drink. There are several restaurants and all are free except one that had an additional charge. Food was good, but I have had better. Best was the breakfast buffet which had a very large selection, plus they had 2 chefs making fresh omelets / eggs and 1 chef making fresh Mexican specialties. The only disappointment was the evening activities. They are limited and not well advertised.
- Official Description (provided by the hotel):
- Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infiniti pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more less
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- Also Known As:
- Live Aqua Cancun All Inclusive Hotel Cancun
- Cancun Aqua Hotel
- Aqua Hotel Cancun
- Fiesta Americana Grand Aqua