Our family of 3 (me, husband and our 6 year old) stayed here from Apr 24- May 1. This is our 4th time in Cancun and we've stayed at different resorts each time.
The service is amazing, they do anything to make you happy, reservations weren't a problem at all we could've eaten at both Maria's and Ilpescatore more than once but one time was good enough. Drinks are good, but they don't make them very strong so just ask for an extra shot if you're like me :)
The resort really caters to kids, our son loved the water park, miniture golf and all the kid shows! They have nuggets, pizza, hambergers, hotdogs and fries at all they restaurants (just have to ask for them) . Room service was great for a little pick me up in the AM, I got my double shot espresso and cream and fruit plate every morning before getting ready and heading down.
The beach was clean and they have more bali beds (on the beach) than any other place we've stayed at, the guys at the beach bar super nice and friendly.
The two complaints that we have are :
1. we paid for a room with two double beds and ocean view, and they gave us a king room on the 2nd floor with no veiw at all, and when we went back to the front desk, we were told our room wasn't ready and we had to wait till the next day unless we wanted to upgrade $$$ which we already had!! We stayed calm and friendly and they finally gave us the room we had reserved.
2. We're not picky eaters and didn't go hungry for sure but the food is so bland and taseless, even tabasco didn't help :)
The only exception is breakfast and ice cream!!
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- Also Known As:
- Gran Caribe Real Cancun
- Caribe Real Resort Spa
- Gran Caribe Cancun
- Cancun Gran Caribe Real Resort
- Gran Caribe Real Hotel