My family and i have only just returned from this hotel and i can honestly say it quite possibly is the best place on earth!! I cant sing its praises high enough and really cannot understand how some people can leave negative reviews!! ill break my review down
HOTEL: the hotel is absolutly stunning, very fresh and modern feel to it, beautiful lobby area with lovely marbel flooring throughout the hotel. Fresh flowers in the lobby all the time which makes the place smell lovely!! I cant say enough how wonderful the cleaners are here, always people cleaning weather it be the floors or even the pool, so fyi i cannot understand how the previous reviewer claims there was vomit in the pool for 4 days, there is absolutly no way that would happen!! also would just like to point out that yes the floors can be slippery when people enter the lobby bar BUT we were there for 11 nights and i never saw anyone slip purely because they are right there mopping up ALL the time!! There are 2 pools to this hotel, we tended to stay in the smaller one with the ship because my daughter liked it there, the slides are fun for all the family...once again the pools are CLEAN! the hotel also has a small internet room downstairs, a game room for over 12s that had wii and xbox in it and you also have free wifi access in the lobby.
Rooms: we stayed in room 2226 overlooking the tennis court, you can see the ocean from here its just a restricted view...no big problem to be honest, we had a nice view of the chappel and saw 3 weddings take place which was beautiful! the room itself..again it is spotless!! our maid irma (forgive the spelling) was a complete joy, a credit to the hotel. The beds were nice and comfy and the bathroom was very fancy. No lack of mirrors either which was nice. We had a nice balcony with a hammock...great for my kiddie! our fridge was always well stocked. I appreciated having an iron and iron board in the room. you also get a laundry service. air conditioning was very good and we never had any problems with it.
Food: food was brilliant!! we always found something we liked, we ate in gaviotas for breakfast almost everyday, Fermin and Jessi were both superb! Albertross was our favourite for dinner it was buffet style and had different things each day to choose from antonio, pablo,julio, and raul were phenominal servers in there, in fact everyone in that reasturant made you feel so welcome and othing was to much trouble. Sunset grill was my favourite place to eat at lunch, the BLT was really lovely. Erik was lovely...again everyone who works there is a credit! this place is definatly a must to check out. Marias was definatly worth booking ramon was great and done a lovely show with the mayan coffee, i wish i could remember all the names of the people who made our dining such a wonderful experiance! Bar staff worked thier butts off to make sure people had drinks all the time Linda and beautiful felicia were little stars during my stay and always greeted me with a lovely smile and a mango tango! again all the bar staff were fantastic includung trade winds bar.
All in all this is by far the best hotel i have stayed at, i very rarely feel genuinly sad to leave people behind but cancun...gran caribe and the lovely people made it difficult to come back to england. I cant express my thanks enough to all the lovely staff from the bar staff to guest services (special mention to beccy and jose luis who were so helpful with local information for us). The hotel is in a perfect location, close by to the shops and other attractions.....oh and the beach is to die for...crystal clear waters and cool white sand....perfection!!!!!
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- Also Known As:
- Gran Caribe Real Cancun
- Caribe Real Resort Spa
- Gran Caribe Cancun
- Cancun Gran Caribe Real Resort
- Gran Caribe Real Hotel