My wife and I booked a vacation two days prior to (July 16-24) going on vacation. There was not a large selection of hotels available, so I picked on of the newer ones, the Grand Royal Solaris. This was our first all inclusive.
Let me give you my overall impression. This is a budget, to middle of the road hotel. I think they probably cater to people who are either first timers to Cancun or are traveling on a budget, (I was tring to). We did not feel the hotel was very service friendly, in fact very rigid. They treated us like they were not expecting a return visit. We will not. As a matter of fact, we left of hotel on the 21st and booked a room at the Secrets Excellence Riviria even though our room at the GR Solaris was non-refundable. The difference between the two hotels is amazing. If you are able to spend an additional $1500/week for your vacation, your wife will make the extra $1500 worth your stay, trust me.
The Secrets Excellence Riviria is a much larger resort with rooms that are twice as big, much more elegant. The food is much better (Mexican food), service helpful and prompt. Good pools to relax, large beach. We did not have to wear wrist bands at Secrets as we did at the GR Solaris (they cost $70 at the Solaris if they are lost and you will not get anymore service unless you pay, we know)
Let me give you the specifics at the GR Solaris. Hard beds, limited room service, hospital food (except at the Marco Polo), sodas in your fridge you will not drink (diet coke sold at hotel, not stocked in your room) no beach, lot of kids and locals at the pool, loud halls. ect.
I have to say the hotel was new and clean. Some of the staff were very nice and tried to give customer service. They did keep us safe during the hurricane. If I had to go on another budget trip I would not stay at this all inclusive. I would save the $800-$1000 the all inclusive cost and eat out. It you drink, buy a bottle and mix the drinks in your room. You will get people from the Solaris asking you for a real drink.
- Also Known As:
- Gr Solaris Cancun Hotel Cancun
- Gr Solaris Cancun Hotel
- Solaris Cancun
- Gr Solaris
- Grand Solaris Cancun
- Cancun Gr Solaris
- Gr Solaris Hotel Cancun
- Gr Solaris Cancun & Spa
- Gr Solaris Cancun Mexico
- Official Description (provided by the hotel):
- GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. ... more less
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