Love love loved Nizuc!
It is a week I am home from my incredible 7 day vacation at Nizuc Resort & Spa and I miss it so much! I never imagined I’d be emotional and so sad to leave. My best friend and I kept saying we never want to go home over and over again! We felt very blessed to be at such a beautiful place with beautiful people. Saying goodbye was bittersweet to the extra special individuals that took exceptional care of us, warmly thanked us for staying with them, and invited us to please come back soon. Veronika, Miriana and Alfonso we promise to see you again!
Thank you so much to Trip Advisor, as they are responsible for me finding this beautiful paradise called Nizuc Resort and Spa. I read every single review on Trip Advisor for Nizuc and all of the great things mentioned are so true and then some!
I apologize in advance for the lengthy review, but I wanted to share some of the many INCREDIBLE things we encountered during our visit to Nizuc.
As mentioned, we were blessed with several things on this vacation. One was the weather since October is part of hurricane season. It rained one full day then on and off a few times, but for the most part the weather was beautiful! We also feel we were blessed to be offered a very gracious upgrade 3 days into our stay, to a beautiful Garden Villa with Pavilion. WOW! We had our own private little sanctuary! A very special thanks once again to Veronika and our dear butler Alfonso!! We thoroughly enjoyed our luxurious villa with infinity pool and waterfall, outdoor sitting area, and its beautiful private courtyard which was illuminated at night with lanterns and lights!
Lastly, but surely not least, we are obliged to have met a new friend, our butler Alfonso. He is such a kind soul with a mindset to do his job the best he can to his ability, and he does it very well might I say! Nizuc is very fortunate to have such a true gem working with them. We did not need to ask for anything, as he was already thinking what we could possibly need or want as if he was reading our minds. We loved that Alfonso would come out on the property to check in with us. Always smiling and happy to see us even though sometimes we had him waiting a little bit when it was time to get to our dinner reservation. He made us feel extra-special through out our stay and that meant the world to us. On our first day we mentioned having dinner out of the resort at LeBlanc as well as Thai at the La Isla Mall and the next day he had detailed information on LeBlanc and the menu to Thai. However, after our 3rd day we had absolutely no desire what so ever to leave Nizuc! Why would we?! We have vacationed at Leblanc Resort & Spa 3 times, as well as Iberostar Grand Parasio and The Royal Cancun and I must say that the “Butler Services” at each of them was almost, if not absolutely NON-existent! Untouchable to Nizuc!
All of the restaurants we dined at were phenomenal to say the least!
During your meals be prepared to receive delightful little treats in between courses and a nice little chocolate candy ending.
The restaurant that stood out for us was Terra Nostra where Chef Daniele Tonin personally came to each table to say hello and welcome you. Straight to the point - his food is to die for!! I’ve never eaten food that exceptional anywhere in N.J.!
Three nights out of six we were at Terra Nostra. From the very beginning to the very end of every meal, everything was unbelievably delicious! I also wanted to mention the incredible staff at Terra Nostra as they all were so accommodating and sweet.
Marco, Jose Louis - thank you again for the paper roses you made for us.
Indochine was incredible as well as Ramona. We loved everything…from the impeccable service and delectable cuisine, to the beautiful décor and furnishings. Each and every restaurant was gorgeous!
Unfortunately we did not dine at the beautiful La Punta grill. The night we had a reservation there were too many little critters flying around to enjoy it. We suggested screens may help in the future so one may still be able to dine in the open atmosphere surrounded by the jungle setting.
All of the pools are gorgeous with black metallic tile; however the La Punta (adult) pool was our favorite spot. You could smell the fragrant hibiscus plants and flowers in the breeze, it was so relaxing and just picture perfect! We loved the music and vibe. I mentioned to our waiter Victor I liked a song at the pool. He brought over a piece of paper with the name of the song for me! Victor, Louis and Mario are some of the pleasant pool side staff who was always so helpful. Anything we needed; from moving lounge chairs, umbrellas and towels to where ever we wanted to sit, and I could never forget the wonderful smelling hand towels given throughout the day to freshen up! They were such lovely scents each and every time. Another nice touch Nizuc!
Café de la Playa breakfast was incredible. I became addicted to the coffee with cream each morning and I am not a daily coffee drinker! Everything I ordered from the menu was delicious! Orange juice was freshly made in a juicer machine right in front of you.
I agree $45 US is expensive for the buffet, but that included Mimosas as well as numerous options to choose from. We suggested the buffet may be more attractive to guests with offering a less expensive option; one that does not include alcohol for people who do not drink. I only did the buffet one morning (and I LOVE my breakfast), so if it was a little more reasonable I would have opted for the buffet more than just once.
Nizuc does it right with the details! We did notice many little details that I need to mention!
Every ENTIRE piece of silverware and glass was spotless!! Not 1 piece had a water spot or mark on it! Yes, EVERYTHING is immaculately clean!!
The baby powder-scented toilet paper with the Nizuc logo stamped on it – yes we noticed it!
Fiji water was replenished everyday in your room was a very, very nice touch and was much appreciated! As well as the little complimentary snacks passed around at the pool during the day, whether it was assorted fruit on a stick or a pastry of some sort, it was always a nice treat.
A staff member holding up a sign of the daily activities for you to glance at while lounging by the pool or at breakfast, just so they don’t interrupt you or your conversations….what a genius idea!
The cute linen messenger bag that arrived every morning to your door with the daily weather, activities, specials at the restaurants, along with the latest newspaper articles…was another nice touch!
Everyone places their hand to their hearts when you pass them by. It makes us guests feel appreciated that we chose Nizuc for our stay.
The golf carts were a convenient way to get around the resort; I really enjoyed it.
Nizuc sometimes reminded me of a smaller version of the beautiful One & Only Palmilla in Cabo with the golf carts, fire pits and lanterns throughout the resort.
Maid service was incomparable. Tidying up your room and placing things ever so neatly and folded. They fixed anything and everything to look perfect. It was so nice not to have to worry about leaving any belongings out in your room or locking your phone, camera or i-pad up in fear of it disappearing. My best friend left jewelry out at times and everything was perfectly fine. Nothing to worry about at Nizuc! You and all your items will feel very safe. You are locked behind the huge wooden gates within the Nizuc compound which has surveillance cameras throughout the property. It makes a safe and nice feeling as if being in the comfort of your own home.
A few mornings we ran outside on the cobblestone pathways and the golf carts would always offer a ride or stop to provide a cold bottle of water…it was very sweet.
The E-spa looks incredible, but unfortunately for us we ran out of time to be able to do the amazing hydrotherapy or massage treatments. We received a tour of the beautiful spa facilities from Ava who was so personable and sweet. I did take a sound therapy meditation class recommended by Ava, which was very relaxing and perfect after a nice workout in the immaculate fitness center.
The relaxing night life at the resort was perfect for us and was all that we needed.
A beautiful roof-top lounge is set to open above Terra Nostra next month.
The Havana Lounge and Bar-A-Kan, both which are rich and opulent inside and out, you will meet Ana. We really enjoyed our late night conversations and laughing with her.
My best friend fell in love with the snacks of dried Hibiscus flower and Tempura fried olives served at Bar-A-Kan. She mentioned she liked them to one of the butlers - Arturo, by the pool one day, and sure enough a tray of both snacks were sent over for her to enjoy poolside.
I can go on with all the wonderful things we’ve experienced at Nizuc, but to understand fully you will need to experience it all for yourself. You will not be disappointed and I can assure that you will be blown away, just as we were!
Our goal for this vacation was to relax, restore ourselves and be pampered in a luxurious setting and sure enough it was over-achieved at Nizuc!
We will see you in 2014 Nizuc, and THANK YOU for going above and beyond for us in more ways than one!!
Gina and Maryann
The Tower rooms/residences are further away from the main builing but have gorgeous ocean and mangro...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.