My husband and I just came back last night from our 4 night visit at Nizuc Spa and Resort and had an absolutely amazing and relaxing time. We decided to go to Cancun last minute to celebrate our babymoon. There are several hotels in Cancun and we were looking for something that was high-end, chic, newer and not filled with a tons of drunk singles. This place definitely met our expectations. The customer service is by far amazing. The staff was super friendly and spoke English very well. The hotel just opening in late March, so the facilities were super clean, which I loved, since I am a neat freak and typically only stay at new hotels or newly renovated hotels. The staff was great with meeting our accommodations. We were initially given a room at one of the towers, but this room would have required golf cart transportation to the dining areas and large pool, but since I was 5.5 months pregnant my husband asked if we could be relocated to the main building, and they did not hestitate to make this accommodation! Our room was absolutely perfect. We were oceanfront, which included beautiful views of the lagoon and ocean and views of the swimming pool. Our room included a very large balcony, which we took advantage due to its beautiful views. Our room had its very own Nespresso machine with different pods. The bathroom had a rainshower! The swimming pool was an infinity pool and HUGE! The hotel offers 6 different amazing restaurants and the Mediterranean was our favorite! The Gazpacho was sooo delicious and the pizzas were incredible! Just thinking about it right now makes me drool.
Need more lighting in the bathroom. Very difficult to put on my makeup, couldn't tell if I was putting on too much or too little.
Pillows were a little too soft for me. Wish I brought my own pillow. I didn't ask if they had any firmer pillows, wouldn't hurt to ask. I kept forgetting to ask until it was time to sleep....
Wish they offered they pool menu for dinner as well. Had an amazing chicken quesadilla by the pool.
Otherwise everything was great! Before we were leaving the front desk mentioned that they even offer babysitting services for those with children! That'll be great for our next visit with the baby!
One other thing I wanted to mention, you can take the shuttle to the hotel (only ten minutes away) and Nizuc hotel is the first stop. Shuttle is only $18 dollars a person, way cheaper than taking the taxi and super safe. They gave us a discount to take the cab back to the airport for $18 a person so it was worth it back.