This was my 3rd time in Cancun. I have stayed at Dreams resort & iberostar paraiso maya (both are a higher quality resort & of course more expensive)
This was my first time traveling without my parents, so of course I was looking for a great deal- and Riu cancun was the perfect deal!
Lobby is gorgeous, check in was smooth. Hotel staff are wonderful.
The room was okay, not as high end as rooms I've stayed in before, but it's your typical, standard room that you would stay in at the beach in the United States. You don't spend much time in the room anyways. Nice view of the ocean. Room was clean.
Pool was clean and nice. Chairs fill up quickly, so get there early. Beach area is fairly small.
We only had a 4 day stay & were unable to make reservations at any of the restaurants. The buffet was awesome. It was almost identical to the quality, size & selection of the buffets at Iberostar . Loved it.
My only complaint with food is there is no omelette station at breakfast; one day you could get a made to order omelette.. I would have preferred that option everyday.
Another complaint is by about 2-3pm the sun is pretty much gone from the beach & pool areas... This is standard for all hotels along that side of the ocean, but riu is significantly taller & the sun sets early.
Overall a terrific experience!