We had a great time there. When you arrived you have a welcome drink, and do not forget that the rooms are available only after 3:00 pm . All the personal are very friendly. The food is really great and you have a great variety. The hotel is very well located , you can go to Caracol center just walking. You do not need a car. If you want to rest the entertainment team will take care off your children s and if you go with teens you also will have a great time . Every night you will have a different program at the theater . You will have a great time there .