Booked via Cheapcaribbean.com - no problems encountered! Transfers via Amstar was also a breeze!
Had to wait 2 hours for a room. Theyre not usually ready until 2pm-ish which could be a hassle. Being kind of forced into the Club Melia presentation right after check in was a hassle too since youre tired from the flight (esp when flying with a toddler!). We set up an appointment for another time, but cancelled it.
Hotel itself was nice, but previous reviews were right about the hot temperature inside the buildings. With my toddler in tow, it was kind of miserable at times esp during dinner. Room a/c was always set on 65 degrees but it never really felt that cool. Wifi not good. Food was average for breakfast and lunch at Naos. Dinner was better. Vento was my favorite. Bana, Market Grill, and Blue Agave were fine too. Didn't get to try the others. Snacks by pool is great! I could not get enough of their guac/cheese/nachos. Also good for toddlers as they offered pizza. Ordered cerviche everyday but extra charge ($15).
Pools were nice, we mostly stayed by the kiddie pools. The other pools were so deep! Beach was soooo nice! Best feature! Ive read so many bad reviews about problems with getting decent beach chairs so I just booked a Bali bed for our entire stay! It was awesome coz it served as a bed so my toddler can nap comfortably. Miguel and Laura from the pool bar were great!
Overall it was good. Would probably try another place if and when we go back.
But nothing beats quality time with your family, wherever you are =)
- Official Description (provided by the hotel):
- Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more less
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- Also Known As:
- Gran Melia Cancun Hotel Cancun
- Cancun Gran Melia
- Grand Melia Cancun
- Melia Cancun