We had a great stay at this hotel, it was clean, good service and beautiful views. However, as the week progressed staff were constantly trying to come in our room at very unusual times. They even caught us in our underwear a couple of times...They would knock once and then just come right in...BIZARRE
Seems like everyone and their mother had a key to our room.
The last day, as we checked out, my Wife's wedding band,bracelet and BlackBerry were missing OUT OF THE SAFE.
We called them and they did not find it, which means even if we left it (we didn't) they took it, same thing as stealing.
If you decide to stay there Do not bring anything of value. We stayed in tower 1 on the ground floor definitely BEWARE of that location.
Phone aside, It's just crushing to lose such sentimental pieces :(
- Also Known As:
- Gran Melia Cancun Hotel
- Gran Melia Cancun Hotel Cancun
- Gran Melia Cancun
- Cancun Gran Melia
- Grand Melia Cancun
- Gran Melia
- Melia Cancun
- Official Description (provided by the hotel):
- Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more less
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