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“Good Hotel aied” 4 of 5 stars
Review of Mallorca Hotel & Suites

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Mallorca Hotel & Suites
3.5 of 5 Hotel   |   Street Gladiolas Lote 11 Block. 16 SB. 22 | Entre Avenida Yaxchilan, Cancun, Mexico   |  
Hotel amenities
Ranked #23 of 178 Hotels in Cancun
Certificate of Excellence 2014
israel
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good Hotel aied”
4 of 5 stars Reviewed August 14, 2014

we stay for 2 nights, nice hotel, good stuff, there is no coffee machine, there were two hurricanes in Mexico in those days and there was a lot of rain .in the evening the area is very quite and there is nothing to do

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Miguel R, Director de Recepción at Mallorca Hotel & Suites, responded to this review, August 20, 2014
Estimated

We are very thankful with you for letting us know your opinion about our hotel rooms and services.

Indeed we strive to maintain a personal attention to all our customers.

We have one coffee machine at the front desk and also if you ask for one, we'll take it to your room for you to be more comfortable.

We hope to have you back soon in order to suggest you new attractive restaurants and recreation centers in Cancun, looking forward to have you back soon.

Regards
Jorge Miguel R
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    76
    28
    8
    1
    2
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19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Bonn
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2014

If you are looking for a comfortable, clean hotel outside of the zona hotelera in central Cancun, this is a very good choice. The staff is very friendly. Excellent restaurants nearby, market places within walking distance. Very good value for the price (the Suite was worth the higher price). Most of the rooms require climbing stairs and there is no elevator, however, some suites are on the ground floor. The hotel does not offer any meals, but there are good options nearby and a 24hrs shop right next door.

Room Tip: The Suite was worth the extra cost
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review, August 20, 2014
Estimated B0nnSai:

We are very thankful with you for letting us know your opinion about our hotel rooms and services.

We hope to have you back soon in order to suggest you new attractive restaurants and recreation centers in Cancun.

Thank you for have visited us.

Best regards
Jorge Miguel R
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, California
1 review
4 of 5 stars Reviewed August 9, 2014

This is a sweet little place. Room was clean, lovely and spacious. Air conditioning worked well and can open windows for real ventilation. Staff was nice but only a couple of them spoke English. Located away from commercial hotel district so it requires cab or bus to go to that area and tour bus company had difficult time picking me up and especially dropping me off after day tour. There are a couple of enjoyable neighborhood restaurants within about a 4 block walk. I loved Perrico's restaurant. Live music, yummy food, charming place.
Only drawback for me about the Mallorca was there's a public square within a block with constant late night entertainment so it is quite noisy into the wee hours..not ideal if you have to get up early.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review, August 16, 2014
Estimated 1wadventure

Thank you so much for letting us know your opinion about our hotel rooms and services, we apologise about the noise of the park but as you know, our hotel is situated in cancun's heart and there is no way of get away from all the activities that are offered in the central park.

We hope to have you back soon in order to suggest you new attractive restaurants and recreation centers in Cancun.

Thank you for have visited us.

We are looking forward to have you back soon.

Regards
Jorge Miguel R
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 9, 2014

As stated in most of the previous reviews this hotel is welcoming, clean and new. The owner and staff could not have been nicer. Although there is no pool or restaurant everything else about this hotel is almost perfect. We stayed for 3 nights and took excursions daily. Each day when we got back to the hotel we were welcomed with great hospitality by Jorge who seemed to always be there. It's a short walk to almost everything a traveler could ask for, transportation, food and shopping. There are some fairly nice hotels close by which I have stayed at for about half the price of this one, but because of the reviews I wanted to try this hotel. I was not disappointed. The quality of sleep we got here was better than at any of those other hotels. If you want a pool these other hotels close by will let you use their pool for a small fee or for ordering a pool side drink.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review, August 15, 2014
Estimated ernest g

We are very thankful with you for letting us know your opinion. Thank you for have visited us.

Regards
Jorge Miguel R
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

It was the hotel we need for the last two days. It located in nice place and close to everything. Its calm clean and the staff were kind.. we recomend it as a station day before the flight or even to stay in first night in cancun

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review, August 15, 2014
Estimated Shafik D

Thank your great opinions about our hotel and services, also thank you for have visited us.

Regards
Jorge Miguel R
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014 via mobile

If you are in town for business or just to spend the night between two flights, this well-kept and centrally located hotel should be your choice! Spacy rooms in a new building on the city's main square, and walking distance from the ADO bus station.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review, August 15, 2014
Estimated ViktorMH

Thank you for have visited us.

Regards
Jorge Miguel R
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Mexico
1 review
5 of 5 stars Reviewed July 29, 2014

My friends and i were there for 7 days great service very clean hotel will defenetly recomend this hotel. we felt really safe in this area of cancun will defenetly go back next year... the service was great te rooms super clean and management was very helpfull we did alot of tours they recomend and they were great!!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review, July 30, 2014
Dear Minerva P:

We are very thankful with you for have visited us and your for letting us know your opinion about our hotel rooms and services.

It makes us so happy that you have had such a good time with us, because one of our first goals are that your vacations becomes to the most amazing experience during your visit.

Indeed we strive to maintain a personal attention to all our customers, and that is the reason why we try to make everything that is in our hands to make your vacations confortable.

We hope to have you back soon with all your family members in order to suggest you new attractive restaurants and recreation centers in Cancun.

Regards
Jorge Miguel R
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mallorca Hotel & Suites

Address: Street Gladiolas Lote 11 Block. 16 SB. 22 | Entre Avenida Yaxchilan, Cancun, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
Ranked #23 of 178 Hotels in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mallorca Hotel & Suites 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
Mallorca Hotel & Suites is a hotel of a colonial arquitecture blended with a modern look located in the very heart of cancun's downtown, in the state of Quintana Roo, Mexico. Mallorca is born due the eagerness not only to create one more lodging alternative in town for national or international turism, but a cozier option, with a customed service inside a more peaceful and relaxing enviroment. ... more   less 
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