Just got back from a week's stay. This is one of the nicest Adult - Only resorts we've stayed at so far. The hotel is beautiful inside and out, clean and immaculate. They really make sure everything is in tip top shape. The food was really really good. We ate at all except the Japanese one Dragon's. Wait times were minimal or none depending on the time you went. Beach staff very helpful in finding umbrellas for you to use. We were concerned because the last resort we travelled to in Punta Cana you had to wake up at 6am to reserve your place. Not here which is great. Also at around lunch time the chefs come out to the beach and serve tapas for you to enjoy. Also we had bar/servers on the beach and they were very attentive to your needs. Awesome night entertainers as well. There was something to do every night. Favourite server at the resort was Jesus from the Red Piano Bar. He really made our stay enjoyable. He was very personable and had a great attitude and personality,you could tell he really liked his job. Overall great experience - we will definately return to this resort in the future.

i must say that the secrets is a very beautiful hotel the rooms are fantastic the pools are refreshing the food is most excellent and the staff is out of this wold, balam padilla was the one staff member that most stood out to me, was very helpful with everything we had questions to , he would take the time to come over and say hello to us anytime he saw us , he is very pleasant and has a wonderful smile , he has a great sense of humour and is a very funny guy. all the staff memebers were great but balam was our favorite. i would definately come back just to see him and enjoy the entertainment that the hotel provides, thank u so much for having us, susan pindus of canada

We loved Secrets on the Vine! The drinks are strong, the hotel & grounds are beautiful and the staff is friendly & accommodating. The pools each have their own atmosphere. The bottom pool is loud & a party everyday and the top pool is quieter which is perfect if you want to relax & read a book. It is nice to have the choice depending on your mood. We appreciated the list of the next day’s activities that was left in the room every night. It advised the drink of the day, the restaurants that would be open & the nightly entertainment.

We loved the fish & shrimp tacos at Sea Salt for lunch. The Asian & Steakhouse restaurants were our favorites for dinner. The rib eye at the steakhouse is incredible. The desserts were always great at each restaurant as well.

We sat through the time share presentation for $200 spa certificate which we used for a great couples massage which then only cost $40 each. The staff is very high pressure during the time share presentation. We haggled & got them down to under $18,000 for a package which originally cost over $75,000! If you are interested in a time share with them play hardball. They will give you everything you ask for to get your business. They had even thrown in 2 free week long trips at the end. You will have to put 25% down & pay the rest off over 5 years. We did not end up buying but will consider it in the future.

On our second to last night we received a letter under our door stating that if we wanted to switch to one of the Riviera Maya Secrets Resorts for our last night, we would receive a free 3 night stay during low season to Secrets on the Vine within the next year. That was a great offer but we do not want to take another trip so soon away from our kids so we did not pursue it.

Our few complaints about the property are the same as the other reviews:
The hallways are very loud. The doors slam & voices echo. We were woken up every night by that.
The spa (without coupons) and the bottles of wine are both very expensive.
The lights in the rooms are difficult to operate. We couldn’t figure out how to only have the lights on by the sinks & bathroom without turning on all of the lights in the room.

Just an FYI…channel 36 on the TV is a hard core porn channel. To find this while flipping through the channels one day was alarming. I’m fine with the hotel offering the channel but maybe give people a head’s up about it & have it available for free under the "on demand" feature, not in the regular line up.

Overall, we had an amazing vacation & look forward to going back.

My husband and I spent four days at this resort. This was my fourth visit to a Secrets resort (I have previously stayed at Maroma , St. John, and Huatulco.) Out of all the Secrets this hotel has had the best food, I was very impressed. (coming from two Chicago foodies who dine out weekly)

The location is right on the strip, and the hotel seems to have a party type atmosphere (compared to the other Secrets resorts where there are many couples and honeymooners and a more relaxed environment.) However, I also saw many spots where you could seek refuge and enjoy alone time. The hotel is very modern, and sleek.

My husband and I both received spa services, and they were ok. Can’t compare the spa here to the one in Huatulco or Maroma where they have hydrotherapy circuits to enjoy.

As other travelers have mentioned the hallways are loud, and the doors do slam shut. My husband also wished breakfast was outdoors. The market cafe was a bit warm.