CHECK IN AND OUT - Great !
STAFF - Great !
ROOM 1807 - clean ,but beware!!! There was no bath in my room or a shelf in the shower to shave my legs. Also no place to put shampoo and soap in the shower. I ended up taking the garbage can from the short desk area and turning it upside down in the shower for my items.
My shower was also luke warm for the most part.
FOOD - absoulutely fabulous! The best ever on vacation!!!
POOLS - very lovely, but the water was a bit cold.
OCEAN - choppy waves, saw a few needed to be helped by life guards, but this is due to the stormy weather in the tropics.
HOTEL CONSTUCTION - Who the heck hired this architect??? Secrets should also know better, since this is not their first, secord, or even third hotel!... the glass kept breaking (spider like) no-one got hurt, and constuction workers were always replacing the glass panels.
The floor from the pool into the main hotel kept warping. Again mantainence was daily re-screwing the boards down. Eventully, I picture them replacing them completely with tile.
WIFI - Don't rely on staying connected. Although it is offered and one morning actually worked for me.
ENTERTAINMENT - Good entertainment! Actually enjoyed the Opera Singer Best - on Sept. 27th. They should hire him back, he was "that good"!
I'll probabally will visit Secrets again, just not the Modern Glass one!
- Official Description (provided by the hotel):
- Secrets The Vine Cancun will debut as the first Secrets Resort & Spa in Cancun. This brand new adults-only resort is situated along a powder-white beach with crystal-clear views of the Caribbean Sea. Offering an adults-only Unlimited-Luxury® experience with gourmet dining options, daily activities, nightly performances, elite services and superior amenities; Secrets The Vine features a massive Secrets Spa by Pevonia inspired by cave-like structures and the natural cenotes of the area. All of this and more is within reach and only 10 minutes from Cancun's International Airport.Each of the Secrets The Vine's 495 guest rooms provide a private and romantic retreat of beauty and splendor with deluxe appointments including Italian porcelain floors, the finest luxury linens and much more.The signature element of Secrets The Vine Cancun is the extensive selection of fine wines stored in an on-site Wine Cellar or "Enoteca" which provides wine tasting and pairings for the most exquisite of tastes. ... more less
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