This was our 6th trip to Yucatan. We chose Sandos Cancun because my sister and her husband (The Frandy's) decided on Sandos for their first trip and we wanted to surprise them. Needless to say they were surprised when we walked in to the Zango for supper our first night.
From the time we arrived we were treated like royalty. The food and atmosphere were wonderful. We especially liked that it was a smaller resort (about 275 rooms) so it felt more personal. We were in the gold category so we were able to use the preferred lounge on the 6th floor and the pool cabanas. What a treat! Overall, the staff and service were supurb, the bartenders fun and professional. The resort is pristine and easy to get around.
Breakfast on the beach was a truely memorable delight. Our servers Erick and Martin could not do enough for us. They made all the arrangements for the 4 of us.
A special thank you to Alely Roche from web relations for our special accomodations. Certainly went above and beyong to make our room special. If you ever have any special desires/requests do not hesitate to contact them.
And to General manager Martina Rodriguez Marcano, thank you for all you do to manage a great resort!
Jack Lashua and Mary Jo Gerhardt
- Official Description (provided by the hotel):
- A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more less
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