Just returned from a week at Sandos Cancun. If you like luxury,being spoiled and treated like a VIP then Sandos Cancun is the place to go. Have to acknowledge the royal Elite team...Toni, Carlos and Luis your the best at what you do. From the moment we crossed the threshold into luxury there was no such thing as...I have a problem! You made sure everything was perfect. Carlos...the champagne was great and the red roses in our room was a nice added touch. Our room was spacious and very clean with a beautiful view of the ocean and swimming pools.
Although there were only 4 restaurants, there was never any waiting and the food was terrific. Make sure to go to the breakfast buffet....it was absolutely incredible. Hint...don't waste your time with toast.
A special Thank You to Ithiel. Even when we were unable to attend a special meal at Zangos Ithiel made arrangements for us to have the same meal at our convenience. Ithiel you must be proud of your staff. Our servers, Alberto and Orturo were the very best. At one point I thought they were our private waiters, our wine glasses never had a chance to get past half. Alberto your specialty coffee was quite flamboyant.
We spent most of our time at St Trop restaurant by the pool and the ocean. The food was very good with lots of variety. To the boys Ivan, Engel and Caesor you are all # 1. We were never without a drink or something to eat even when we were way down by the ocean and we didn't even have to order....the service was the best. Engel thank you for the carved pineapple drinks...loretta loved them...(they are on facebook)
Martina Rodriguez (director).You must have a great job. I cant imagine too many complaints coming across your desk. Your staff are excellent and so helpful, always taking care of every little detail, it has to be the cleanest resort we have ever been to. i would also like to thank you for allowing Riccardo to take us into the market 28....it was good. Your entertainment team...Alphonso Riccardo and Mauricio are the best... always planning activities and keeping us entertained. Loretta really misses them...(I'm still waiting for my horseshoe trophy).
Also Samuel and Monolo.....great Superbowl party.
We hated to leave and cant wait to return.
Thank you so much!
Samuel and Loretta
- Official Description (provided by the hotel):
- A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, Jetsetter, Hotels.com, Travelocity, Orbitz, Tingo, Cheap Tickets, getaroom.com, Venere and Otel so you can book your Sandos Cancun Luxury Experience Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.