We recently returned from a 4 day stay at Sandos. We took our two young children with us for a quick get away. Briefly, it was a nice hotel with generally very good service, nice rooms and average food.
Food: They have a very good buffet breakfast. Lunch for us was usually by the pool. It was ok, nothing great but certainly tolerable. We had dinner at Seasons and the Japanese restaurant. Both were pretty good but nothing to get too excited about. Given this is all-inclusive our opinion was the food was about what we expected. If you keep your expectations in check you will be ok. If you are a foodie or are expecting high-end restaurant type food you will be very disappointed.
Rooms: We had a suite. Great view. Comfortable bed. Clean. Certainly no Four Seasons but nice enough. They did a great job keeping the mini-bar stocked.
Service: Overall the service is very good to excellent. The employees were very friendly and certainly make the hotel what it is. By the way, please do tip these folks. They depend on your tip and sadly we saw very few people ever tip any of them!
So again, a nice visit to Sandos. It definitely is kid-friendly, which I was unsure of before arriving. I would recommend this to couples or families but think it is actually a better family resort.
And...the have a very nice gym that few folks utilize. May not be high priority to you but I thought it was a nice bonus.
- Official Description (provided by the hotel):
- A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more less
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