We recently ( end of October 2012) spent a few nights in Sandos Cancun. Reception of the hotel, nothing fancy, very simple with some undergoing renovation, service was excellent though. Very nice, fast, polite and helpful.
Room - was gorgeous, tastefully decorated, very clean and spotless, with view on blue waters of Caribbean.
Food - only breakfast is a buffet style, lunches and dinners are a la carte. Absolutely delicious, nicely served, their chefs are experts. Had not a single meal I would not enjoy.
Zinga or something like that, is a hibachi Japanese steak house where you need to make a reservation a day before, very entertaining, tasty....perfect.
Beach- beautiful, no rocks, just endless white sand...this is Cancun area, you don't see neither beginning nor end toward the downtown Cancun, hotel is kinda in the middle of the hotels.
Spa - looks a little city within city, had massage that was excellent, champagne, chocolate covered strawberries, the staff great, they go extra steps to make you feel comfortable.
If swimming and walking up and down the beach is not enough of exercise, they have well equipped gym above spa, you can burn of some calories packed on delicious meals and drinks.
Lounges- many all over the property by the pools, as well as in front of the hotel, some were like swinging beds, that was really comfy, no problem to get one.
At the time of our stay hotel was far from being full, October is considered to be a slow season.
Entertainment - not so much, only show they had was fire show by the pool Sunday night.
The only complaint I would have, is against the next door glassy monster, to the right from Sandos, it is at least doubled in heights, is absolutely ugly and in the afternoon blocks all sunshine from around pool areas, you still get plenty of sun on the beach though.
Overall - excellent stay, personnel very polite and willing to do everything to please you.
- Official Description (provided by the hotel):
- A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more less
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