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The Royal Cancun, All Inclusive, All Suites Resort
3.5 of 5 Resort (All-Inclusive)   |   Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico   |  
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NEW! Free Wi-Fi in rooms!
Ranked #22 of 178 Hotels in Cancun
paradise, nl Canada
1 review
1 helpful vote 1 helpful vote
“Our honeymoon”
5 of 5 stars Reviewed October 24, 2013

Hi. We just spent 14 nights at the Royal Cancun in Cancun Mexico. I would highly recommend this resort to anybody looking for a top notch all inclusive resort. We were met with champagne as soon as we arrived. Staff were attentive and very courteous. Our room was unbelievable and the view was awesome. WE soon got to know some of the staff and I have to mention some names...Albert (guest services), Carlos (guest services) and Felipe and Victor(bartenders at the swimup bar) all made our stay unbelievable. We actually were suppose to go to a sister resort for the second week of our honeymoon but decided to stay here and we never regrettted it.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,193 reviews from our community

Traveler rating
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541
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
Date | Rating
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English first
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2013

We have been to Cancun several times and are never disapointeed. this time we chose to stay at the Royal Resorts Royal Cancun and it was terrific. It is incredibly clean and the service was impecable. They have 4 other Royal Resort properties all within a few miles of each other, that you can go to freely and use the pool and other ammenaties. The Sands is the newest and most luxuirous but the Royal Cancun just feels like "home". It is more intamate, a bit quieter nd has the feel of a condo community as oppossed to a hotel. There is a small turtle and koy fish sanctuary (probably 30 turtles) which is great for the kids and they have all kinds of water sports (wave runners, sailing, snorkling) on-site. The restraunt on the beach at the Royal Cancun is beautiful. We had breakfast there most days and ate dinner there 3 nights. There is only the one restaraunt which is probably the properties biggest downside but it is great and you are close to everything so no worries! They have an in-pool bar which also offers food so that was nice too. Overall we loved it and would come back anytime.

Room Tip: Ask for a Ocean View and try to be on the 3-5th floor for the most privacy and quiet
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ridgefield, Wa, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2013

We enjoyed two weeks in the townhouse style villas. Very comfortable and nicely furnished. Excellent staff throughout the resort. Always made us feel "special." The pool and beach areas are top notch. Consierge most helpful with activities of interest to us. And the weather was perfect!

Room Tip: We have time share weeks, but those we spoke with who were renting were equally happy with everythin...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbus, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2013

All of the positive reviews are true! We stayed at the resort for four nights as our 2nd annual girls trip and it is absolutely impeccable! Everything was clean, modern, and peaceful. Each room had flat screen t.v's, full kitchen and a balconly off of each room (we stayed in a beach front villa). The beach was beautiful and the staff was extremely helpful with anything we needed. Tip: You can exchange your money for pesos at no cost at the hotel which was a great savings. I will certainly return there and by a timeshare!

Room Tip: Beach front rooms are the best!
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

I can't say enough about The Royal... The food was great, the staff - I mean all of them - were courteous, professional, and kind. Whether you like the pool, or the ocean, it is all right there. (though the pool does have a swim up bar...) Relax in the spa afterward, then out for a nice dinner. There are also 'tastings' every night, as well as a show in the lobby area. Make sure you see Victor behind the bar, Ligia for a flaming coffee, and Moses who took very good care of us pool-side. We will absolutely be going back!

Room Tip: We upgraded our room, and our friends did not. Our room was nice, but there is no need to upgrade. A...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seymour, Connecticut
1 review
5 of 5 stars Reviewed October 21, 2013

Love this place,3rd visit,bought a timeshare week it's so fabulous!!!!! The staff, facilities, beach, I have nothing bad to say. Friendly staff, great beach, great restaurant and on site store. Shuttles to all the other Royal resorts so you can explore. turtles and fish to admire and enjoy....wonderful people here......

Room Tip: all rooms are good, garden view, ocean view, pool view - obviously ocean view is slightly more expen...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterland, Ohio
1 review
5 of 5 stars Reviewed October 21, 2013

My husband, 4 year old daughter, mother and I stayed here for a week in October and had an amazing time. We have been to some wonderful places on vacation but the service here was outstanding. The hotel was impeccably clean. The servers in the restaurant, the concierges and even the security staff were all happy to help us in any way they could. I can't recommend this place enough. If you are looking for a place to relax this is it. Not a lot of noise or action and that's exactly what we like on a trip. Our personal concierge was a bit pushy the first day about trying to confirm that we wouldn't attend any other resort presentations, however once we made it clear that we were not happy about that he respected our space. We will definitely return again.

Room Tip: We enjoyed having a villa on the ground floor viewing the ocean. It was so easy to come and go duri...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Cancun, All Inclusive, All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Royal Cancun, All Inclusive, All Suites Resort 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
The Royal Cancun(R) an All-Suites Resort Breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun

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