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The Royal Cancun, All Inclusive, All Suites Resort
3.5 of 5 Resort (All-Inclusive)   |   Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)   |  
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$100US Resort Credit FREE
Ranked #10 of 174 hotels in Cancun
Regina, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“serenity”
5 of 5 stars Reviewed December 13, 2012

A splendid spot to relax and connect with friends! No worries if you don't have friends when you arrive, you will by the time you leave. Small and intimate, great service from all staff-wonderful resturant on the beach. Here you can truly relax and do nothing if you so desire without pressure-or do everything you want with the help of the front desk professionals. Everyone here is so friendly, from the owners to the staff..you will feel right at home in no time! I will return as soon as I can!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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906 people have reviewed this hotel

Traveler rating
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398
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Warner Robins, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2012

My family and I returned yesterday from another visit to the Royal Cancun. As always, the service, beach, activities, food and overall experience was outstanding.

My family and I first stayed as guests in 1996 and 1997, and loved it so much we returned almost every year thereafter as a member (aka, a week 48 time share owner). Our visits are always accompanied by our "week 48" friends who also return each and every year because the place is so wonderful and amazing--in other words, for many of us, the Royal Cancun is our home away from home.

In my opinion, the Royal Cancun is a bona fide 5-star experience that must be experienced to truly appreciate. Customer service is outstanding, the well trained and low-turnover staff keeps the place shinny clean, the landscaping crew is is amazing and can be seen trimming grass with scissors. The on-the-beach thatched-roof palapas restaurant is my most favorite restaurant on planet earth. The dining experience is "over the top," the meals and service are outstanding, prices are not cheap but reasonable compared to US pricing--$25-$35 for a meal and 1-2 drinks and tip.

I highly recommend this resort. The low-rise villa architecture creates a sense of serenity and peacefulness that can't be duplicated in hi-rise hotels in the hotel zone. If you have been to hi-rise hotel in Cancun before, do not assume the Royal Cancun will be a repeat of you past visit to Cancun--chances are your visit to the Royal Cancun will urge you to return each year.

Room Tip: Our first stay in 1996 put us in a street-side villa. But, it never bothered us because we spent al...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 8, 2012

I recently went to Cancun to help a local group perform free spay neuter of pets in communities in Cancun. The Royal Cancun donated at least 5 or 6 rooms for the vets and staff from all over the world to stay during our weeklong event.

The staff was excellent, spoke better English than me (!) and were very helpful. The pools were warm and wonderful, beach was small but gorgeous, we ate at the La Palapa most nights, very good. You could walk down to an area of shops and there was a nice market (The Royal Market) located within the hotel itself. I would recommend this hotel to anyone going to Cancun.

We stayed in 2 bedroom suite, had full kitchen, would have been great for young families, families with teens, etc. Beds were comfy, nice shower/bathroom, dining area, had everything. I would come back in a heartbeat!

Room Tip: All the rooms appeared to have a view of the beach. There were 2 wings, one surrounding "family...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 7, 2012 via mobile

Great place for a family vacation !lots of things to do for adults as well as kids. The resort offers lots of activities if you wish to participate and if you don't then you can just settle into your lawn chair and dream.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

Perfectly wonderful hotel! Stayed with some friends and had an experience that was so great, I can relive it and find myself at Club International by just closing my eyes. The staff was very friendly and helpful. The beautiful view of the Gulf from my suite was breathtaking! I honestly can't wait for my second visit.

Room Tip: We had a room on the top floor at the end. Whenever I went to the pool or out for the day with my fr...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2012

The best of the best when it comes to beach front, service, options for eating and play. A hidden gem! Great for families and those not into the hotel style or party atmosphere. Close to downtown and a bus ride everywhere else.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2012 via mobile

My girlfriend and I stayed at the Royal Cancun in September 2011, a bit of a late review but I just wanted to add some of my photos. I'm going to keep it very short and sweet and just say if you fancy being pampered and eating amazing food then go to this hotel, you will not be disappointed We certainly were not!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Cancun, All Inclusive, All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cancun
#10 On the Beach Hotel in Cancun
#10 Top resorts Hotel in Cancun
#16 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Royal Cancun, All Inclusive, All Suites Resort 3.5*
Official Description (provided by the hotel):
The Royal Cancun an All Suites Resort All Inclusive stands elegantly along a sheltered beach with kid-friendly surf and views of Isla Mujeres. Step back in time, into the relaxed atmosphere of Old Mexico and its revered family traditions. Enjoy fine dining, activities and many other creature comforts with the REFINE All-Inclusive package. The Royal Cancun is a 10-minute drive from the Hotel Zone's major shopping malls, nightclubs and golf courses, 10 minutes from Downtown Cancun and a 25-minute drive from Cancun airport. ... more   less 
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun

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