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The Royal Cancun, All Inclusive, All Suites Resort
4.0 of 5 Resort (All-Inclusive)   |   Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico   |  
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Ranked #22 of 178 Hotels in Cancun
Regina, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“serenity”
5 of 5 stars Reviewed December 13, 2012

A splendid spot to relax and connect with friends! No worries if you don't have friends when you arrive, you will by the time you leave. Small and intimate, great service from all staff-wonderful resturant on the beach. Here you can truly relax and do nothing if you so desire without pressure-or do everything you want with the help of the front desk professionals. Everyone here is so friendly, from the owners to the staff..you will feel right at home in no time! I will return as soon as I can!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,289 reviews from our community

Traveler rating
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611
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
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English first
Warner Robins, Georgia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2012

My family and I returned yesterday from another visit to the Royal Cancun. As always, the service, beach, activities, food and overall experience was outstanding.

My family and I first stayed as guests in 1996 and 1997, and loved it so much we returned almost every year thereafter as a member (aka, a week 48 time share owner). Our visits are always accompanied by our "week 48" friends who also return each and every year because the place is so wonderful and amazing--in other words, for many of us, the Royal Cancun is our home away from home.

In my opinion, the Royal Cancun is a bona fide 5-star experience that must be experienced to truly appreciate. Customer service is outstanding, the well trained and low-turnover staff keeps the place shinny clean, the landscaping crew is is amazing and can be seen trimming grass with scissors. The on-the-beach thatched-roof palapas restaurant is my most favorite restaurant on planet earth. The dining experience is "over the top," the meals and service are outstanding, prices are not cheap but reasonable compared to US pricing--$25-$35 for a meal and 1-2 drinks and tip.

I highly recommend this resort. The low-rise villa architecture creates a sense of serenity and peacefulness that can't be duplicated in hi-rise hotels in the hotel zone. If you have been to hi-rise hotel in Cancun before, do not assume the Royal Cancun will be a repeat of you past visit to Cancun--chances are your visit to the Royal Cancun will urge you to return each year.

Room Tip: Our first stay in 1996 put us in a street-side villa. But, it never bothered us because we spent al...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 8, 2012

I recently went to Cancun to help a local group perform free spay neuter of pets in communities in Cancun. The Royal Cancun donated at least 5 or 6 rooms for the vets and staff from all over the world to stay during our weeklong event.

The staff was excellent, spoke better English than me (!) and were very helpful. The pools were warm and wonderful, beach was small but gorgeous, we ate at the La Palapa most nights, very good. You could walk down to an area of shops and there was a nice market (The Royal Market) located within the hotel itself. I would recommend this hotel to anyone going to Cancun.

We stayed in 2 bedroom suite, had full kitchen, would have been great for young families, families with teens, etc. Beds were comfy, nice shower/bathroom, dining area, had everything. I would come back in a heartbeat!

Room Tip: All the rooms appeared to have a view of the beach. There were 2 wings, one surrounding "family...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 7, 2012

Great place for a family vacation !lots of things to do for adults as well as kids. The resort offers lots of activities if you wish to participate and if you don't then you can just settle into your lawn chair and dream.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

Perfectly wonderful hotel! Stayed with some friends and had an experience that was so great, I can relive it and find myself at Club International by just closing my eyes. The staff was very friendly and helpful. The beautiful view of the Gulf from my suite was breathtaking! I honestly can't wait for my second visit.

Room Tip: We had a room on the top floor at the end. Whenever I went to the pool or out for the day with my fr...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 2, 2012

The best of the best when it comes to beach front, service, options for eating and play. A hidden gem! Great for families and those not into the hotel style or party atmosphere. Close to downtown and a bus ride everywhere else.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 1, 2012

My girlfriend and I stayed at the Royal Cancun in September 2011, a bit of a late review but I just wanted to add some of my photos. I'm going to keep it very short and sweet and just say if you fancy being pampered and eating amazing food then go to this hotel, you will not be disappointed We certainly were not!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Cancun, All Inclusive, All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#20 Top resorts Hotel in Cancun
#22 On the Beach Hotel in Cancun
#22 Luxury Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Cancun, All Inclusive, All Suites Resort 4*
Number of rooms: 201
Official Description (provided by the hotel):
The Royal Cancun(R) an All-Suites Resort Breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun

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