We booked our trip to Oasis Cancun online and did get what we thought was a good deal, not great, but good. I do believe in "You get what you pay for", BUT, I think standard items like a clean room without mold, AC, drinking water..to name a few should be expected, dont ya think?
We arrived to our room that had a bed that looked like someone had already slept on top of the covers. There was no shampoo in bathroom and just a half bottle of lotion that was used and a used bar of soap. There were no chairs on the balcony and all the furniture in the room had a sticky film on it which im guessing is because the AC didnt work. I would lay papers down and they would stick to the table. They would not give us another room and came up to clean our room....just what you want after traveling! All resturantes close between 4-6:30 which was when we arrived so we had nothing to eat. Went to the snack bar on beach which was the only thing open during this time for a "school" burger and waited an hour in line. We thought we'd walk the beach while we had the room cleaned AGAIN, and realized that you can walk it, just not swim in it since there are massive boulders in the water which are very dangerous since it slams you into them. Lady broke her toe on reviews I noticed.
The curtains were covered in mold, AC was so bad that we did not sleep at night, and the food....unless you eat at the steak house, its pretty disgusting unless you stick to fruit and veggies.....salmon lasagna, bread was like cement and imitation cheese on everything. I can pretty much eat anything, but this was nasty. Eventhough we had all inclusive, we paid to eat out. The only water provided to drink, eventhough its all-inclusive, is if you walk down stairs and go to bar or resturante. No fridge in rooms so at night, your only option is to buy it at store and drink warm or go to the only bar open thats so packed that you get to wait at least 30 mn. to get a glass of water....wish i was kidding.
The pool...OMG, the reviews were spot on. The pool near the swim up bar does smell like urine and that was from 30 feet away. The closer we walked to the pool, the stronger it was. Needless to say, we didnt swim in the pool and was lookin around wondering why the other guests were and guessing they had too much to drink and because the majority were 18 to 25, they just didnt care.
Best entertainment consisted of a drunk russian couple dancing from there balcony NUDE as they yelled down to people...hilarious, but Im sure familes didnt apreciate this.
After three days, we decided to stay with friends down the street and when walking out with our luggage, they stopped us and wanted us to check out and give them our bracelet. We paid for seven days at this dump and we told them if we wanted to come back to eat at he steakhouse which was the ony good thing here, that we would for free since we paid for the damn thing. They had us write in this book that we were staying with friends and that we would be back and return our key...seriously. We went to Sunset Lagoon and had the BEST time with COLD A/C, good food, great rooms with full kitchens, classy quality people and even got to go on a yacht. This was truly a romantic place to stay with the hacienda style rooms and quiet little places to go. Thank you Florine for making this trip amazing.