We spent 2 weeks at this hotel from 27th July to the 10th August 2014 and had a really wonderful time.
Every member of the staff we had contact with provided excellent service but we would like to give special thanks to:
Samuel and Marlenne who looked after us in the restaurant and made us feel very special. When it was my daughter's birthday they along with other members of the team really gave her a very special night to remember - thanks again for that guys.
Roque who took us on a tour of the kitchens. We were sat in reception and someone asked us if we would like to go on the kitchen tour so we thought why not? If you ever stay here and get the opportunity to do this tour I would recommend that you do so. The kitchens are of the very highest standard, Roque and his staff are so passionate and proud of the service they provide and rightly so as they really do run a first class operation.
I would certainty recommend staying here if you are going to go on holiday in Cancun.