The hotel itself is okay and the location is not too bad, 15 minutes walk to downtown. Room is clean and bed is comfortable. But the service was bad, I think they never help me to send my postcards as it is already a month which I paid for 60 peso for the postage. In addition, they charged me 10 peso for a phone call to the travel agency. Although 10 peso was not too much for me, I think it is not what a hotel does.
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- Also Known As:
- Grand Royal Lagoon Cancun
- Grand Royal Lagoon Hotel Cancun