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“Nice location in the green” 3 of 5 stars
Review of Hotel el Rey Del Caribe

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Hotel el Rey Del Caribe
3.0 of 5 Hotel   |   Av. Uxmal 24 SM 2-A MZ 3 L 18 | SM 2-A MZ 3 L 18 Cancun Q. Roo, Cancun 77500, Mexico   |  
Hotel amenities
Ranked #34 of 179 Hotels in Cancun
Certificate of Excellence 2014
GreenLeadersPlatinum level
Bari
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Nice location in the green”
3 of 5 stars Reviewed May 17, 2014

Location was excellent. In the green and far from the noise and traffic of Cancun.
The place was close to the main bus station for other cities in Mexico and Cancun airoport.
It was also veri close to the bus stop for Cancun hotelera.
Breakfast was good too.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli2005, Propietario at Hotel el Rey Del Caribe, responded to this review, June 9, 2014
We appreciate your comments .In effect, if you like to use the kitchenette we have in each room, we have kits with everything you need, to cook, you just have to ask at reception. Thanks for your visit and hope to see you soon
Best Regards
Araceli Dominguez owner
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412 reviews from our community

Traveler rating
    188
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    34
    12
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Falls Church, Virginia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 1, 2014

El Rey of the Caribe might be an overstatement, but this hotel is conveniently located for downtown Cancun. There are 48 or so rooms surrounding a central courtyard filled with vegetation and a small swimming pool. Massages are available and worth the USD 40 or so for an hour. A full hot breakfast is included. The location is a bit further from the airport than the riviera based hotels, also much quieter. It is a short walk to the bus station and Marketplace 28. The staff is versed in English and quite friendly and helpful. Rooms are clean although we did encounter one very large cockroach. Our kitchen was non-functional. Solar heated water was plentiful in the shower. The beds are basic and a bit hard. The television is a bit of a joke, with very few channels and bad reception.

Room Tip: All rooms face the central courtyard, one is as good as another.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli2005, Propietario at Hotel el Rey Del Caribe, responded to this review, May 2, 2014
Thank you for your opinion about the hotel, for comments will be very useful to do things better, so when you come again you will see the difference.
Araceli Dominguez
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 25, 2014

If just passing through Cancun, this hotel is great for 1 or 2 nights as it is well located (5 mins on foot from the bus station) & well priced. It has clean, large rooms & hot showers. It's close to the markets in Cancun - tourists handicraft market & local one.
You can get a minibus transfer (yellow transfers) from the airport which will drop you at the door (160 peso) or take the bus & have a 5min walk (63 peso). The bus station is very handy for getting to Playa del Carmen, Tullum or Chitchen Itza if you don't want to take a tour.
I took the advise of other reviewers & had a room at the back on the second floor which was very quiet.
I was en route to Cuba & needed somewhere just for a couple of nights with good access to the airport. Probably if I was holidaying in Mexico for longer I would choose somewhere closer to the beach.

Room Tip: At the back away from the main road
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli2005, Propietario at Hotel el Rey Del Caribe, responded to this review, May 2, 2014
Thank you for you visit, we are glad we fill your expectations and that the choice of being in Eco Hotel El Rey del Caribe was convenient for your purpose. Next time you come tray our massages they are good and cheap. We are not in the beach but we are very well located , and people like you that has to be near everything, this is a perfect place.

See you soon again
Araceli Dominguez
Owner
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Frankfurt, Germany
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 23, 2014

This hotel is definitely not what you would expect in the city centre of Cancún. There are so many plants, a nice little pool and some sunbeds and hammocks in the yard. The rooms are really big, we even had a small kitchenette. The staff were always very very friendly and helpful. For breakfast you can choose between orange juice, tea or coffe and one of a few plates. Everything else needs to be paid extra. Unfortunately, when there were many guests having breakfast, it took a long time as there was not enough staff. We booked a massage with Julia which was very nice and relaxing.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Hotel el Rey Del Caribe, responded to this review, April 25, 2014
We welcome your comments, and will talk with the manager of the restaurant Mrs. Martha, times for breakfast which is freshly prepared and what you ask, it may be hotkake, eggs prepared in different ways (5 difrenets) quesadillas, chilaquiles, oatmeal, fruits etc.. all fresh.
Thanks and hope to visit again
Eduardo Rodriguez Hernandez.
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Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 9, 2014

My husband and i came here for one night stay to travel back to the airport the next morning. This place is an oasis in downtown Cancun! Just outside is everything to your doorstep to great shopping, airport, & beach but inside the hotel feels like a beautiful garden jungle. The natural environment and Myan decor automatically relaxes you to zen. All staff were very helpful & nice!

Room Tip: First floor if large luggage
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Hotel el Rey Del Caribe, responded to this review, April 19, 2014
Thanks for the feedback, everyone in the eco-hotel we have endeavored to create this environment, separating the waste, recycling, saving electricity, saving water and gas. We use solar water heaters, solar clothes dryer and we reuse the water for watering plants. We also have 28% of the toilets are composting, thus reducing the impact on the environment.
attentively
Eduardo Rodriguez Hernandez
manager
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Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 29, 2014

I stayed one night before traveling home. The hotel is just two blocks from the bus station and it was the oasis that others had said it was with gorgeous gardens and a really peaceful vibe. The room was simple, clean and spacious and the staff are really friendly. I arrived at 6am and they held my bags and until my early check in at 9am. Getting to the beach will only cost you less then 10 pesos each way on the local bus which is a steal and easy. The included breakfast is served in the courtyard and is a great way to start off your day.

Make sure you look at the picture beside your door as this is the secret to finding your room again! The number on the back of your key doesn't help because the numbers at the foot of the door are mayan, which is fine once I realize that but no help to me when I was exhausted. I would bet that is why another traveler said someone tried to get into their room.

Room Tip: Rooms away from the street will be quieter. I was right over the reception area which had a door be...
See more room tips
  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Hotel el Rey Del Caribe, responded to this review, April 2, 2014
Thank you very much for your comment, Mayan numbers are part of our culture, many people do not know they used a vigesimal system for numbering and only use two different signs plus zero. This represents an advanced even for our time.
MANAGER
Ing. Eduardo Rodriguez Hernandez
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Atlanta, Georgia
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 22, 2014

Me and two girls stayed at this lovely hotel for three nights and we were pretty satisfied with our choice. It is conveniently located in a decent and safe neighborhood of downtown Cancun. The hotel rooms were clean and spacious. It came with a kitchen and a table with several chairs. The staff were always very friendly and willing to help out. The complementary breakfast was also quite good in our standard. I would recommend this hotel to anyone who plans to stay somewhere other than Hotel Zone in Cancun.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Hotel el Rey Del Caribe, responded to this review, April 15, 2014
Thanks for your comments, in the month of May each year, whale sharks visit our waters, the world's largest fish and a show in their habitat. HIGHLY RECOMMENDED VISIT.
thanks
Eduardo Rodriguez Hernandez
manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel el Rey Del Caribe

Address: Av. Uxmal 24 SM 2-A MZ 3 L 18 | SM 2-A MZ 3 L 18 Cancun Q. Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Cancun
#22 Family Hotel in Cancun
#27 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel el Rey Del Caribe 3*
Number of rooms: 25
Official Description (provided by the hotel):
The Eco-hotel El Rey del Caribe is an oasis of tranquility in the center of downtown Cancun.The eco-hotel's traditional colonial facade is cheerfully painted with a Mexican flair. Passing through the wrought iron gates , you enter the interior courtyard where you are surrounded by lush tropical gardens.The interior courtyard layout provides you with quiet in the midst of the city and security in the midst of convenience.All rooms open onto the courtyard which contains a swimming pool and jacuzzi.The owners are in residence to assure that you feel completely at home and give you a taste of traditional Mexican hospitality.We invite you to join us in our efforts to make an ecological concept a reality. We do our best to respect the environment by using solar hot water heaters, recycling by separation of trash, composing of garden and kitchen wastes, and capturing of rain water. We even have an unusual solar clothes drier .Some rooms are equipped with suitable technology in composing toilets. ... more   less 
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Also Known As:
El Rey Del Caribe Hotel

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