First, let me start by saying that I rarely write reviews so the fact that I am compelled to write one speaks volumes. This was a great hotel. As soon as you walk in you are greeted with tequila sunrises as a welcome drink. Everyone is SUPER friendly and goes the extra mile to help you. There was not a time when I walked by and someone did not say "Good Morning" or smiled, or asked if I was ok. Everyone who works at the hotel was so accomodating and really wanted my stay to be as comfortable as possible. They truly made my vacation the best it could be.

I got the all inclusive package and while the food wasn't incredible, it was good. I especially liked the omelet station where you can create your own omelet. Dinner was ok, and I think that this is common for all inclusives. It's probably impossible to have every dish be made to perfection. Dinner at El Mirador was the best. The portions were smaller but after being stuffed for days you hardly notice. And it was SOOOOOO romantic! They have a violin player and candles, it's just beautiful! And again, everyone goes out of their way to be so kind and accomodating!

Of course the best part is that alocholic drinks are 100% free which I took full advantage of! And the beach and the views are BEAUTIFUL. The grounds are SO clean and every morning we would see the hotel staff literally wiping down each and every chair. If you're going to stay in Cancun this is the best place. Right across the mall, LaIsla so you'll never get bored! Viva Mexico!!!

My boyfriend and I stayed at this all-inclusive hotel and were very happy with our decision. We were greeted at check-in with a tropical drink and the front desk staff were friendly and helpful. Our room itself was clean and very nicely decorated. There were a couple of downsides, however. Mainly, there were only two double beds with no option for a queen/king. For a romantic getaway, I feel that this was a little odd. Secondly, it seems that you can only turn the air conditioning down so far. This made our room a little humid but not unbearable. The rest of the property is fantastic, however. There are two large pools with plenty of seating. The on-site beach is AMAZING! It is groomed daily and there are many covered areas with lounge chairs. The all-inclusive food and drinks were convenient and satisfying. With snack bars, buffets, one restaurant, and multiple bars (indoor and out). We scheduled a massage with their spa and enjoyed our one hour Swedish massage very much. The hotel had on-site and off-site activities scheduled all day but we did not participate in these. The only thing that we were dissatisfied with was the timeshare pitch at check-in. The hotel is owned by a timeshare company that tries to get you to join their presentations. However, after making it clear that we were not interested, we were left alone for the duration of our stay. So, overall, we were happy and comfortable with our stay at Park Royal and would probably stay again.

This is a nice hotel not a great hotel. The beach is nice the staff is very helpful and the location is good. The food is good but not great but I did have a tremendous steak in the italian resturant. The rooms are represenative of a 3 star but on the old side.

Royal Holiday staff lied about everything. They will trap you into their time-share program and your nightmare start. Stay away from them, since they will mislead you during the presentation. Here is the prevue about our scam.
http://www.youtube.com/watch?v=a0o8sBOAgYs