My friend booked this trip through her cousin's time share so we got an awesome deal for our buck. The room was decent and service staff was awesome. This was an all inclusive deal so the food was great and so were the drinks. The wait staff in the restaurant were always pleasant and greeted us with a smile. I did not like the sales pitch attempt of buying Royal lifetime package for x amount of dollars ( The cheapest is package is $2200 so just get there and not from the start of $8000). In the end however it was the front desk staff and the so called manager that ruined it. There were fees to be paid in the end and instead of explaining there was a different exhange rate for money and debit cards they over charged my friends card without telling her the difference and were arrogant in their response to her confusion. No one was helpful in this situation and it left a bitter taste in our mouths. Overall one of the best vacations ever!
- Official Description (provided by the hotel):
- Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you'll find it here ... more less
- Reservation Options:
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- Also Known As:
- Park Royal Cancun Hotel Cancun
- Park Royal Resort Cancun
- Park Royal Piramides Cancun