We stayed for three nights here before going to Playa del Carmen. My review is pretty much the same as the others: wonderful, friendly and helpful staff, easy check-in, great location, comfortable, clean and spacious rooms with amazing upgrades. Expansive pool area with swim-up bar and also service around the pool. There was even a swimsuit model fashion show with apparel for immediate sale. White powder sand, turquoise ocean with not a timeshare salesperson in sight, and no vendors on the beach, except for the occasional water activity vendor. We ordered room service several times and each time the food was delicious. They did get one order wrong, giving us an extra order which they ended up giving to us complimentary. The room bar is well stocked and we were not charged for anything we ate, surprisingly enough. I have to say I disagree with the one review of La Capilla, the Argentine Steak House. We had dinner there and everything from the wine to the meal to dessert and aperatif was delicious and elegant. The waiters eager to please. The other restaurant we dined at was the Sa Si Thai Restaurant - superb! I highly recommend this a romantic, elegant dinner that cannot be beat! We had a semi-private table underneath a canopy under the stars and the tropical warm breezes. The waitresses reminded me of the models in a Robert Plant video - very pretty and classy. The pictures will speak for themselves, and overall, a very wonderful romantic place for a vacation not to be forgotten. We also went to Xplor, Cancun's newest adventure park - a must for the family! All inclusive adventure park resort - it was clean, well run, amazingly fun with ziplines, amphibious jeeps and cave swimming explorations! I definitely will take my girls on my next trip! If you're tired of the crowds and the "been there, done that" of Disneyland, this is the rave and do it before it gets overcrowded or watered down. The buffet was excellent, lockers, restrooms clean and well appointed with modern plumbing! Even hot chocolate and cookie stations waiting for you after your ride! Go, go, go! You won't regret it! I loved this visit to Cancun and will definitely be back to this hotel and Xplor!