Hello, a friend and I stayed here for 4 nights. First of all Nadia at the front desk was very friendly and helpful. Second, generally speaking, all of the staff seemed to be happy and smiling which to me, is a good sign of a well-run establishment. My only criticism would be that the folks running the swim-up bar at the pool seemed a little too relaxed when it came to providing service and I had to wait to get service on more than one occasion, even when they were not helping anyone else.
The room was clean, the AC worked wonderfully, the view was great, and the WiFi was outstanding. I was able to get pretty reliable service while sitting under an umbrella on the beach.
Restaurants were nice, food was good, and the staff, once again, were very friendly. The servers at Champions sports bar were obviously in a good mood which always makes me happy as well.
- Official Description (provided by the hotel):
- Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more less
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- Also Known As:
- Marriott Casamagna Cancun Hotel Cancun
- Marriott Cancun
- Cancun Marriott