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“Loved it!” 5 of 5 stars
Review of CasaMagna Marriott Cancun

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CasaMagna Marriott Cancun
4.0 of 5 Resort   |   Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico   |  
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Ranked #24 of 172 hotels in Cancun
Selinsgrove, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Loved it!”
5 of 5 stars Reviewed March 28, 2013

The room was very comfortable. We opted to upgrade to an water front room and couldn't be happier that we did. It was so nice to be able to stare out one entire wall of the room and see nothing but beautiful water and soft sand. The restaurants on site were also very good - even the convenience store carried some great food for breakfast or snacks if you are in a rush. There is also a convenience store across the street if you want to stock up on snacks and save a little money.

We were there during sea turtle hatching season (November) and it was AMAZING. Almost every night we got to help new born sea turtles find their way to the water and watch about 100 of them fighting their way to the sea. What a great experience for my kids!

If you want to go out for dinner or escape, the bus system is great, cheap, and stops right in front of the hotel.

We were there for about a week and had a wonderful time! I would definitely go back.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (430)
Date | Rating
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English first
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 28, 2013

My mother, younger sister and i took a girls trip for my sisters last college spring break. We wanted to be close to the action but not in the thick of thousands of wild spring breakers. This resort was perfect. The staff were all very helpful and polite- the porter even found us a Styrofoam cooler to use when we asked about getting an additional fridge to keep water, soda etc.
We spent our days under a cabana ( no charge!) and the staff was always visible if we wanted to order food or drinks. We did head down to an amazing brunch buffet twice featuring authentic Mexican fare at the steakhouse - a must! But be prepared for a nap after if you indulge :-)
Between the Marriott and the JW next door, there were many great restaurants to choose from. Our faves were the Italian restaurant (wow!!!) and the steak house. Across the street was a convenience store, McDonalds and Papa Johns in case anyone you need some quick snacks, water, beer etc.
We took the frequent buses a few times to the nearby mall and markets- it was easy and we felt safe.

We really enjoyed our girls vacation and recommend this resort!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013 via mobile

Really did not want to leave. Fantastic rooms, great service, beautiful scenery and beach. Friendly staff and 1st class service. Breakfast buffet was fantastic, so much variety and option enough to keep you full all day long. If you are stuck on Hotels to choose from in cancan area then no need this will exceed all your expectations and with a wide range of restaurants on site no need to even leave the hotel. Great shopping centre close by if u fancy something different other than sunbathing one day. In addition they offer great water sports and activities to do!! A must stay for any traveller. Thank you for a perfect holiday Marriott CasaMagna will definitely be back.

Stayed December 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2013

First off, the location of this hotel is excellent. It is smack in the middle of hotel zone, with a delicious taco stand (tacos de mariscos) right across from it, along with three convenience stores, a few seafood restaurants, and of course McDonalds/Papa Johns. The bus that runs up and down Cancun's hotel zone strip stops right in front of the hotel, and is extremely clean, safe, and cheap (less than a dollar per ride) and provides easy access to the malls, flea market, other hotels, restaurants, clubs, bars... basically everything you need! The Casamagna Marriott itself is absolutely beautiful, with a huge open reception area with a breathtaking view of the ocean and pool. The beach is gorgeous, great water, clean and large pool with poolside bar. There's more than enough beach chairs/lounges, and you can walk all the way up and down the beach with no problem. We realized quickly that dollars are almost as common as pesos in this area of Cancun, so you don't need to change too much money at the airport - you can get around almost everywhere with dollars/credit cards, and carry a limited amount of pesos. There is an entertainment staff outside the hotel pool that can help you to organize any trips - we did jet skiing and a booze cruise through it and loved both. It's possible to bargain a little bit if you are a big group. The area is very safe at night as well, definitely recommend the bus as a fast, easy, and cheap mode of transport to clubs/bars and restaurants. Overall we had an amazing vacation in Cancun at the Casamagna and would definitely love to go back!

Room Tip: Almost all rooms have an ocean or lagoon view
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, VA
Top Contributor
104 reviews 104 reviews
44 hotel reviews
Reviews in 55 cities Reviews in 55 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 24, 2013

This hotel is beautiful, extremely clean and well cared for. The rooms are pretty standard but nice and comfortably sized. All the rooms have large balconies and the hotel sits well back from the road so it's quiet even tho it's part of the resort strip. Hotel staff is very helpful and courteous. The pool is large and the beach is clean and spectacular. I would give this hotel a 5 rating except for the extremely high prices of drinks and food. Even tho both are delicious, I object to being gouged "just because they can."
One small point which could make up for a lot, would be putting coffee pots and coffee in the rooms. These aren't provided and neither is a free cup offered in the lobby. Having to pay $3 + for a first cup of coffee when the shop opens in the morning is just further gratuitous taking-advantage-of-the-customer.

Room Tip: You just need to decide if you want an ocean or lagoon view.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2013

Spring Break Destination 2013. The hotel is starting to show its age however it has been maintained very well. We stayed in a junior Caribbean suite on the sixth floor with a wonderful view. Our room was clean and the fellow who did the daily cleaning left us a nice note the first day. We almost went with the all inclusive package however not knowing what the food would be like we decided against it. The couple we went with chose the all inclusive and all I can say is next time we will definitely go all inclusive. The food was great! The food and drinks are expensive! The only complaint is there is one hot tub that was full most times as the weather was a little chilly. Beach is great and staff is friendly. I was surprised how much everything cost- this is Mexico after all. One last note, we felt completely safe in the Hotel Zone. Wouldn't advise going downtown after dark.

Room Tip: Go for the Carribean upgrade!
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Forest, Illinois
Top Contributor
118 reviews 118 reviews
65 hotel reviews
Reviews in 64 cities Reviews in 64 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed March 24, 2013

I stayed here for three days in March. Overall, I was very pleased with the hotel. As a solo female traveler not interested in a party atmosphere, I felt very comfortable here. This was not a party hotel at all though there were a few college kids around. It was mostly families and couples, and not a wild a crazy place, thank goodness. I found the staff very friendly and helpful, and quick to answer questions. I am not so good with Spanish, but I tried, and got a few Spanish lessons! (Of course, everyone speaks English, so no worries for people who don't know Spanish). Upon check-in the porter took me to the elite desk which was immediately staffed with someone (though I felt bad as others were waiting in line). Check-in was very fast. I stayed in a Caribbean suite, and it was lovely. The Caribbean suites have a balcony that wraps around both both the bedroom and living area, with two doors to the outside. There is a table and chairs, and a lounge chair. The views of the sea are needless to say excellent. You can close the bedroom off as there are two doors leading to it, so that is nice if you traveling with others and need some privacy. There was lots of closet space in the room, and the bathroom was well appointed if a tad on the small size. I ordered room service breakfast every morning and enjoyed it on the balcony. Room service was always prompt and accurate. The food was mostly very tasty. I recommend the Thai restaurant right in front of the restaurant--lovely atmosphere and service, and tasty food. The sushi place is excellent too. There is a small beachfront lunch place called Bahia Club that served decent food. You have privileges at the JW Marriott next door, but I did not visit it even though I suspect it was more upscale than the CasaMagna. My room fee included $100 a day resort credit that could be spent on food, spa, and anything other than the gift shop--they simply added the full credit to the bill making it easy to manage. I was on this vacation to relax, read, and forget my responsibilities for a few days after some wonderful travel around the Yucatan, and this resort provided exactly that. There are a couple of things I wish they would change: 1) the internet did not work all that well. It would cutout randomly. But maybe they just wanted me to turn off devices on vacation. 2) no coffeepot in the room--they must want you to buy their expensive coffee 3) they did not give me an accurate time for pickup back to the airport. The Cancun airport is very busy, and expect to wait in long lines, so give yourself a couple of extra hours than usual to get to the airport. It all worked out, but the hotel should know how much time people need to get to the airport.

Room Tip: Caribbean suites have a table and chairs to enjoy food on the balcony!
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about CasaMagna Marriott Cancun

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Cancun
#15 Spa Hotel in Cancun
#17 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
#21 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun 4*
Official Description (provided by the hotel):
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott

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