The hotel was ok, dated though and in need of updating. Staff was very accommodating and friendly. Room was nice - ocean view overlooking the pool and the ocean. We were upgraded apparently, although I had booked two ocean view rooms (?) Beds were quite comfortable. Bathroom ok, functional but outdated. Safe in room is always welcome. Was not given a key to min-bar but probably just as well. As others have mentioned, food and drinks are expensive here. Great location. Could not swim at the beach in front of the hotel. Seems as though all the lifeguards pile everyone onto the sand bar to make it easier to keep an eye on the swimmers. Waves were quite rough most days of our trip and the cross current would make it difficult for families with small children to enjoy time in the water. Mikado restaurant at the hotel was not very good. Champions was really good - staff friendly and the one place you could watch bowl games or NBA games. Pool is needing an update as well. Beach lounge chairs are definitely in need of replacement. Not very comfortable, many broken. Gives the hotels beach and pool area a run down appearance. If the price if right though I would stay here again because the rooms were clean and comfortable and location was quite good. If JW price difference isn't that much and you don't need more than one room, recommend splurging.
- Official Description (provided by the hotel):
- Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more less
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- Also Known As:
- Marriott Casamagna Cancun Hotel Cancun
- Marriott Cancun
- Cancun Marriott