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Marriott CasaMagna Cancun Resort: Traveler Reviews

4.0 of 5
Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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Marriott CasaMagna Cancun Resort
Ranked #24 of 171 hotels in Cancun
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1,512 reviews from our community

Traveler rating
    879
    458
    103
    53
    19
See reviews for
Families
406
 
Couples
470
 
Solo
53
 
Business
76
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
dallas, tx
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“We enjoyed more than All Inclusive”
5 of 5 stars Reviewed November 18, 2012

We go to Mexico every year, and have always stayed in an AI resort, usually in Riviera Maya. Now that kids are older we have to have two rooms, so we saw the $149 rate,which included breakfast, and took it. We were worried about being in the gringo tourist trap we heard Cancun was, but it has worked out perfectly!! In fact, we are still here now, and I felt compelled to write this review.
The advantages for an All Inclusive Resort: bigger pools, unlimited fare, entertainment, though we have often found the food and entertainment pretty tired at even the nicest AI resorts.
The advantages for Marriott Casamagna: beaches and water blow away Riviera Maya, Marriott beds (enough said), not as many drunks, not as much trekking over massive properties, dining options, free and reliable Internet (Marriott gold members).
We were very worried about breaking our string of annual All Inclusive vacations, but not any more. We have slept like kings, had more fun enjoying the ocean, an had some amazing meals (see Harry's Steakhouse). Yes, we have constantly been breaking out cash and signing hotel receipts, but the all-in cost is going to be about the same. Plus, not once have we been in a "cattle-call" situation, the way the AI breakfasts and swim-up bars sometimes felt. We bought some booze at the airport, and have avoided buying too many $12 mixed drinks and $7 beers from the hotel. One note; bring a tumbler or big thermal cup from home. They charge $30 for one of these at the gift shop, and they can help save a bundle.
I hope this review helps!!!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
Ask Smoletx1 about Marriott CasaMagna Cancun Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Nice Beach and Wonderful Staff”
5 of 5 stars Reviewed November 17, 2012

We just completed a 10 night stay at the Marriott Casa Magna. This is our third trip to Cancun in the last 12 years but the best resort . Hotel was not very crowded this time of the year so no waits. The staff was very friendly and helpful. Our ocean view room was spacious and well equiped. We included the breakfast buffet with our stay and it was wonderful. There are pilapas on the beautiful white sand beach and most days the ocean was calm enough to enter. ( We live on the east coast so the waves are not a problem ). Between the Marriot Casa Magna and the JW Marriott which are connected there are 6 resturants at night or you can catch the bus to go anywhere along the Hotel Zone and downtown Cancun in front of the hotel. Aqua Water Sports is a 10 minute walk and you can purchase your activities at the pool . We have used Aqua in the past and on this trip. 7 Eleven, and a 24 hr market (snacks, drinks ,beer and liquor) and McDonaldsons across the street. I cannot say anything negative about this property and look forward to returning.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Louannblank about Marriott CasaMagna Cancun Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Quick Get Away”
5 of 5 stars Reviewed November 17, 2012

Excellent resort in a beautiful area of Cancun. Was worried about the destination, but felt very safe and secure. Loved the resort and the area. The beaches are gorgeous and the ocean is amazing. Would go back any time!!!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sroberts614 about Marriott CasaMagna Cancun Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mysore, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Beautiful property”
4 of 5 stars Reviewed November 15, 2012

We had a great stay here. good service, clean rooms and the beach is beautiful- very clean and blue. The beach was wavy and we loved being in the water. Breakfast buffet was great!
but if you want to take any day tours, plan ahead and book them online. we didn't and booked the chitchen itza tour through some agency in the hotel, which turned out to be an unpleasant and uncomfortable tour!

Room Tip: ocean front rooms are really awesome!
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warminster, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very lovely!”
5 of 5 stars Reviewed November 14, 2012

I have stayed in this Marriott three times (twice on business and once on a holiday) and loved it every single time! Breakfast is delicious, all rooms have beautiful sea views, breakfast is superb and varied, service is great. I have not used the Spa as the weather was lovely every day but I have heard it is very good. The beach is right there in front of you. Cocktails and the beach service for drinks and food are amazing and not dear. I can't wait to go back!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about Marriott CasaMagna Cancun Resort

Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Casamagna Cancun Hotel
Marriott Cancun
Cancun Marriott
Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotels in Cancun
#18 Luxury Hotels in Cancun
#18 Top resorts Hotels in Cancun
#19 Family Hotels in Cancun
#22 On the Beach Hotels in Cancun
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Marriott CasaMagna Cancun Resort
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