The hotel was very nice, very clean and had lots of people available to help (concierge, doormen, etc.). The beach and pool areas were beautiful and well maintained. Most of the staff members were very helpful and accommodating.
The downsides were: No free Wifi, some of the poolside staff had poor English, the food and gift shop were extremely expensive and the beach is not as nice as the northern part of the hotel zone (really high surf and not shielded from waves at all). Also, there was no fan in the toilet closet and the toilet was extremely low. The ice machine on our floor was broken too.
While the location is not as good as several of the other hotels on the northern part of the hotel zone, there were plenty of restaurants (some very expensive) and gas stations near the hotel and it was very convenient for taxis and the bus.
- Official Description (provided by the hotel):
- Welcome to the JW Marriott Cancun Resort & Spa, an oceanfront haven of unparalleled sophistication, impeccable service and warm Mexican hospitality designed for today’s most discerning travelers. Sumptuous comfort, chic residential styling and glorious waterfront views distinguish every room. Abundant taste marks every dining experience, from casual to elegant, and indulgent charm distinguishes each and every day. Relax on a spectacular beach kissed by the sun and caressed by the sparkling waters of the Caribbean. Stroll through traditional markets ablaze with color or listen to the lullaby of the ocean surf from your private balcony overlooking the sea. With its powdery sand beaches and ancient Mayan mysteries, Cancun will dazzle your senses ... more less
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- Also Known As:
- Jw Marriott Cancun Hotel Cancun
- Jw Marriott Cancun Resort
- Cancun Marriott