This resort was our fifth all-inclusive in Mexico, and it ranks five out of five on our list. It was a completely average resort, but lots of little problems add up to barely a three star.
I knew we weren’t getting a five star location, despite the over-inflated rating of this resort on Trip Advisor, but we selected this hotel for its super close location to the airport (since we had a 6am flight home) and its affordable rates during spring break week. It is on the south end of the strip, and the ride to the airport was a mere 12 minutes ($28 for two one way by taxi). The hotel did coordinate transportation there for us through their ‘on-site’ travel agency for just $9 pp each way (however, they don’t accommodate the return if the flight leaves before 10am!).
Don’t expect an early check in; they are sticklers with the 3pm time, so just pack your swimming suit. The pool is … small. The chairs do have padded cushions, whereas the pool at Royal does not. The Royal had spring-breakers doing beer bongs and taking shots at the pool bar at 10am, whereas the GR Caribe is much calmer. GR pool boys are on it though! The hot tubs are only warm, which on most days is great, but when it is cooler and raining, a true hot tub would be great. Sadly it did rain on one day, and the surfaces were SLICK. There are also steps all over the place; I don’t mind stairs but I can only imagine how many have fallen here. Not great for young kids or seniors for sure. Seriously, if you struggle with vision or balance, do not stay here! You don't want to ruin your vacation with a fall.
We were literally steps away from the pool or beach, so the access is great. They have little palapas and chairs on the beach. It was super windy with strong waves when we were there, but lots were enjoying the water. Pool servers also come to beach.
The room was exactly as pictured, with the white walls and bedspread with red/brown Moroccan accents. I thought the bed was ok, but my husband said it was terribly uncomfortable for him. We had a mini-fridge stocked with four Sol beers, water, and a few sodas. The bathroom was rather dark, with the lights dimming every 15 seconds or so. The shower was ridiculously designed, with a glass built in door covering exactly the front half of the shower – meaning we soaked the floor and had to use several towels to mop up after each shower. The room reeked of mold, so badly that it affected the sinuses and quality of sleep. Not having a balcony is the norm at this hotel and a little weird. Our room was on ground floor and was ocean view, with the putt-putt range just in front of it too - weird to see people walking by.
The room was clean, the towel animals were cute, and there was occasionally evening turn-down service with peppermint patties. The maid taking care of our room immediately had a lightbulb changed when I wrote a note and she always left extra towels for the shower issue.
As many noted, a true perk of this place compared to its sister and neighbor Royal Solaris is that you have twice the restaurant options. The food options would have really sucked if we didn’t have more choices…not that more mediocre options is all that better, but still.
Here are the options for each meal:
Breakfast – buffet at GR Caribe or Las Fuentes (next door). We preferred Las Fuentes because of the ‘hot cakes.’
Lunch – Bogavante and Balance sit-down order from menu (GR), café Solaris pool fried foods (serve yourself), fried food serve-yourself at Royal pool, or Rosmarinus lunch buffet at Royal. This place is NOT healthy at all. I liked the Rosmarinus buffet because of soup and an attempt to consume a vegetable with the salad bar. Vegetables at this resort that aren’t on a salad bar either don’t exist or are doused in butter.
Dinner – our favorite was probably Veneto in this hotel. The menus rotate and we basically sought out places that weren’t serving the ‘international’ or fusion and French menu. Several nights, one of the three places at Royal were closed to a huge group of Russians, so that limited our options further. The buffet at Las Fuentes, while great at breakfast, is awful for dinner and I should have known that. Didn’t have Rosmarinus for dinner, and Marco Polo was ok (but very dark). Hard to like the atmosphere at Bogavante with the hospital-cafeteria style dessert cooler rotating. Speaking of desserts, they are awful – not one thing was good, unless you scooped your own ice cream. Every cake was soaked and soggy, and the whipped cream on top was gross.
Drinks: ugh. Sparkling wine is not included by the way. And it depends who you ask if Crown Royal is. Usually we could get it at GR, but never at Royal. The wine glasses at the restaurants were pathetic and barely held a shot of wine, but the lobby bar has nice larger ones. I stuck with wine because the drinks were absolutely disgusting; I tried margarita on the rocks, frozen margarita, strawberry daiquiri, and a pina colada. They all tasted of heavily-poured cheap alcohol – no watered down drinks, but not drinkable either! Stick with Dos Equis beer or wine.
Sad to say this was our worst resort. I wish I would have spent a little more to get a lot more.
- Also Known As:
- Gr Caribe By Solaris Cancun Hotel
- Gr Caribe By Solaris Cancun Hotel Cancun
- Official Description (provided by the hotel):
- GR Caribe by Solaris, Deluxe All Inclusive Resort, features a unique and elegant Mediterranean architecture, stylish interiors in a casual and relaxed atmosphere. A Luxury family friendly resort that has it all. The property features 200 luxurious guestrooms and suites, most of them with breathtaking ocean or lagoon views. Lobster dinner included (one per adult, per stay, min 4 nights stay), imported drinks and use of all facilities and services of sister resort Royal Solaris Cancun (located next door).This private resort is unique in its kind in all Cancun and the Mexican Caribbean. A Luxury family friendly resort that has it all. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Amex, Tingo, Priceline, BookIt.com, Cheap Tickets, Agoda, Asiatravel.com Holdings, Hotels.com, Venere and Otel so you can book your GR Caribe by Solaris reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.