We had a wonderful time at the resort, the staff was very friendly and helpful! We upgraded to a room with an ocean view. Which was nice, but it would have been much nicer to have an balcony. With the hotel fairly empty, I was suprised they did not even offer the upgrade. We paid extra for the room with a view. We were in a very quiet part of the hotel, which was nice - except for during part of the day when people were playing putt-putt (we were on the bottom floor) or when the workers were climbing up ladders do work! The room was okay. NOT a 4 star room! Not even close. The widows fogged up with humidity, and there was definitely a musty smell. We have been to other tropical/humid destinations and have not had this problem. Again, not a total mess, but average. The food was okay at best. The buffets were horrible, however the meals at Vento, Marco Polo, and another sit down for lunch were very good. Our bed was comfortable for us - they were hard, but we slept like babies! Watch out for the concierge(s) who will try their hardest to get you to come to their presentation. They were persistent, but just keep saying no - unless of course you are really interested. The pools (both property sites) are nice, the ocean is beautiful. Their area on the beach is not very well maintained. We give it a three because the ocean is beautiful!
- Official Description (provided by the hotel):
- GR Caribe by Solaris, Deluxe All Inclusive Resort, features a unique and elegant Mediterranean architecture, stylish interiors in a casual and relaxed atmosphere. A Luxury family friendly resort that has it all. The property features 200 luxurious guestrooms and suites, most of them with breathtaking ocean or lagoon views. Lobster dinner included (one per adult, per stay, min 4 nights stay), imported drinks and use of all facilities and services of sister resort Royal Solaris Cancun (located next door).This private resort is unique in its kind in all Cancun and the Mexican Caribbean. A Luxury family friendly resort that has it all. ... more less
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- Also Known As:
- Gr Caribe By Solaris Cancun Hotel Cancun