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“Super” 5 of 5 stars
Review of The Royal Mayan

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The Royal Mayan
3.5 of 5 Hotel   |   Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico   |  
Hotel amenities
Ranked #38 of 174 hotels in Cancun
Omaha, Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Super”
5 of 5 stars Reviewed February 13, 2013

The service was overwhelmingly positive. The villa was clean and homey. We had a view of the sea and could hear the waves from our patio. Golf was nearby and the resort let us borrow golf clubs which saved us the rental fee for clubs at the golf course. The beach went forever so we could walk for exercise. The property is well kept. There are restaurants and a mini mart on the premises. There are 5 Royal properties that we could frequent with a free shuttle to and from each. All in all a first rate week.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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529 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Curitiba, PR
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2013

Very nice Hotel, very clean, nice people, perfect service and spacious apartment. And more : bycicles, tennis rackets and snorkels always available. Even a super(mini)market is part of the resort. Definitely,we will come back !!!

Room Tip: Higher floors have a beautiful view of the beach.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 12, 2013

This hotel is great. The rooms are very nice- their are nice tv's and nice beds. The beach is very luxurious, it is huge and the oceans nice. The hotel offers nice amenities, good pools, good tennis courts, nice beach activities, and good classes- like pottery, painting, cooking, and nice kid activities and babysitters. The food is amazing, the breakfasts at the cabana is so amazing, the lunches at restaurants are very nice, you can go out or order in. Their is a pizza place that is nice. The bakery is very nice. The front desk and the staff is very nice and they have good deals at the front desk. The hotel is also connected to 3 other hotels. Spa is very nice. Overall- great hotel.

Room Tip: 2 bedroom suite
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Point, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 11, 2013

We first stayed at the Royal Mayan around 2000. We thought it was the "homiest" of the Royals and loved it then. We've been back since and enjoyed it just as much. We just stayed there again, and nothing has changed. It's still our favorite of the Royal Resorts in Cancun. The resort has been maintained in a pristine condition, We had a room on the 9th floor with a terrific ocean view, although the rising sun was somewhat blinding. We had the entire suite, and it was comfortable and everything worked as it should. The staff (at all of the Royals) is helpful, courtious and friendly. We're just sorrey that the Royal Mayan is going to be sold. The only thing we would like to have more of is some sort of a piano bar or lounge with soft music and a dance floor.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NC
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2013

For eleven years we have had the pleasure of staying at the Royal Mayan. Beautiful villas, beautiful views, beautiful grounds, beautiful people! Food in all restaurants is very good. The Royal Mayan is extremely clean and well-kept. We DO NOT want an all-inclusive situation. Prefer to take the buses (local or Royal Shuttles) to other places and enjoy other restaurants in the area. Activities are well prepared. Pools are extremely clean. Love Palapa atmosphere. Do not want it to "go away"...we bought a week at the Carribean to look toward the future. Friends we have made are priceless!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Moorhead, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013

The royal resorts has been our 2nd home for over 20 years...We love the hospitality of the resort employees...our personal favorite employee is Benito, he usually attends to us in the Royal Mayan swim - up bar! He is the BEST!!!!!! he has never forgotten our family since the first time we visited the resorts...we love him! Luis is also one of our favorite, he too is an excellent employee. If you read this and are going please say hi to our friends from Nancy, Brock, Tanner and Malibu plus other family members that were unable to join us this year. A guaranteed great time.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watson, Minnesota
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 8, 2013

Beautiful beach and friendly staff are highlights of this resort. Food is great also. Golf course right accross the street as well as many other things to do nearby. City bus service is very reasonable and safe to all points along the hotel zone and into downtown Cancun. We enjoy the fact that it is not all inclusive so we can choose the restaurants we want to go to. The market in house has all the grocery needs for us for breakfast and noon lunch so no need to waste a half a day to go to the big stores to shop. Great view from most rooms of the beautiful Caribbean water. It is a shame that the resort will be sold and we won't be able to come back after Jan. 2014. It has been a fun week though with family as there is many activities for all ages.

Room Tip: Don't reserve a room in the middle of the F building. Ocean view is limited here.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Mayan

Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Cancun
#25 Spa Hotel in Cancun
#34 On the Beach Hotel in Cancun
#35 Romantic Hotel in Cancun
#38 Business Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Royal Mayan 3.5*
Official Description (provided by the hotel):
Guests at The Royal Mayan can relax on the powder-white sand or by the pool and enjoy a variety of activities such as tennis and sail boating. The resort is next to The Royal Caribbean and The Royal Islander and guests can use the amenities at all three clubs. A shuttle bus service is also available to The Royal Sands and The Royal Cancun -Club Internacional de Cancun, the other two Royal Resorts. ... more   less 
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Also Known As:
The Royal Mayan Hotel Cancun
Royal Mayan Cancun Mexico
Cancun Mayan Hotel

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