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The Royal Mayan: Traveler Reviews

3.5 of 5
Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Hotel amenities
The Royal Mayan
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88%
Ranked #21 of 173 hotels in Cancun
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410 reviews from our community

Traveler rating
    248
    115
    26
    14
    7
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Families
169
 
Couples
102
 
Solo
10
 
Business
5
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Curitiba, PR
1 review
1 helpful vote 1 helpful vote
“Was our first time in Cancun and our ten days at The Royal Mayan were awsome !!!”
5 of 5 stars Reviewed February 13, 2013

Very nice Hotel, very clean, nice people, perfect service and spacious apartment. And more : bycicles, tennis rackets and snorkels always available. Even a super(mini)market is part of the resort. Definitely,we will come back !!!

Room Tip: Higher floors have a beautiful view of the beach.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RONALDO H about The Royal Mayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Great Hotel-”
4 of 5 stars Reviewed February 12, 2013

This hotel is great. The rooms are very nice- their are nice tv's and nice beds. The beach is very luxurious, it is huge and the oceans nice. The hotel offers nice amenities, good pools, good tennis courts, nice beach activities, and good classes- like pottery, painting, cooking, and nice kid activities and babysitters. The food is amazing, the breakfasts at the cabana is so amazing, the lunches at restaurants are very nice, you can go out or order in. Their is a pizza place that is nice. The bakery is very nice. The front desk and the staff is very nice and they have good deals at the front desk. The hotel is also connected to 3 other hotels. Spa is very nice. Overall- great hotel.

Room Tip: 2 bedroom suite
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ARK52501 about The Royal Mayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Point, Indiana
1 review
1 helpful vote 1 helpful vote
“Our favorite Royal”
5 of 5 stars Reviewed February 11, 2013

We first stayed at the Royal Mayan around 2000. We thought it was the "homiest" of the Royals and loved it then. We've been back since and enjoyed it just as much. We just stayed there again, and nothing has changed. It's still our favorite of the Royal Resorts in Cancun. The resort has been maintained in a pristine condition, We had a room on the 9th floor with a terrific ocean view, although the rising sun was somewhat blinding. We had the entire suite, and it was comfortable and everything worked as it should. The staff (at all of the Royals) is helpful, courtious and friendly. We're just sorrey that the Royal Mayan is going to be sold. The only thing we would like to have more of is some sort of a piano bar or lounge with soft music and a dance floor.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Thea26 about The Royal Mayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Wonderful Eleven Years...”
5 of 5 stars Reviewed February 11, 2013

For eleven years we have had the pleasure of staying at the Royal Mayan. Beautiful villas, beautiful views, beautiful grounds, beautiful people! Food in all restaurants is very good. The Royal Mayan is extremely clean and well-kept. We DO NOT want an all-inclusive situation. Prefer to take the buses (local or Royal Shuttles) to other places and enjoy other restaurants in the area. Activities are well prepared. Pools are extremely clean. Love Palapa atmosphere. Do not want it to "go away"...we bought a week at the Carribean to look toward the future. Friends we have made are priceless!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Earle D about The Royal Mayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moorhead, Minnesota
1 review
1 helpful vote 1 helpful vote
“good times”
5 of 5 stars Reviewed February 9, 2013

The royal resorts has been our 2nd home for over 20 years...We love the hospitality of the resort employees...our personal favorite employee is Benito, he usually attends to us in the Royal Mayan swim - up bar! He is the BEST!!!!!! he has never forgotten our family since the first time we visited the resorts...we love him! Luis is also one of our favorite, he too is an excellent employee. If you read this and are going please say hi to our friends from Nancy, Brock, Tanner and Malibu plus other family members that were unable to join us this year. A guaranteed great time.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nancy H about The Royal Mayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about The Royal Mayan

Also Known As:
The Royal Mayan Hotel
The Royal Mayan Hotel Cancun
Royal Mayan Cancun
Royal Mayan
Royal Mayan Cancun Mexico
Cancun Mayan Hotel
Royal Mayan Hotel
Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotels in Cancun
#20 On the Beach Hotels in Cancun
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Guests at The Royal Mayan can relax on the powder-white sand or by the pool and enjoy a variety of activities such as tennis and sail boating. The resort is next to The Royal Caribbean and The Royal Islander and guests can use the amenities at all three clubs. A shuttle bus service is also available to The Royal Sands and The Royal Cancun -Club Internacional de Cancun, the other two Royal Resorts. ... more   less 
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The Royal Mayan
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