We love the resorts, we like staying at the Royal Caribbean because you have access to the Islander also. We were sad that the Mayan was sold, when the three resorts were together you could use all the pools and restaurants. We are in building C 8th floor and have a beautiful view of pool and ocean. This is the shady side of the building and has a nice breeze to cool you off.
The service is great, from the front desk to the maid service. What I enjoy is that everyone you see will have a smile on their face and make you feel right at home.
I have a time share here but have been in the other Royal resorts and enjoyed them all.
Each one has pool side service where you can order hambergers or mexican dish all you have to do is ask and it is delivered.
You should read the book they give you on check in and it will tell you about all the specialty nights each restaurant has so you don't miss out.
I like that I can go to the Islanders 2 restaurants or Royal Caribbeans Tradewinds and Express take out
Thomas Moore travel agency is great, just let them know what your interests are and they will find you a tour or tell you how to get there with a bus, taxie, car.
We do most of our trip on tour. Even went to a mexican cooking class that was great.
Hope you give it a try, relax , enjoy, have fun.