We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome Caribbean Experience!!!” 5 of 5 stars
Review of The Royal Caribbean

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Royal Caribbean to your Saves list
The Royal Caribbean
3.5 of 5 Resort   |   Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
2 Special Price Tours!
Ranked #36 of 177 Hotels in Cancun
Boston, Massachusetts
1 review
“Awesome Caribbean Experience!!!”
5 of 5 stars Reviewed February 17, 2014

The resort was breathtaking! Ocean view and pools were beautiful. Staff was friendly and responsive to our needs. They were very professional. Our villa was kept very clean as was entire resort. Would highly recommend to couples, family and retirees. This was my fiancees' and my first cariibbean experience. Will be vacationing at Royal Resorts again!

Room Tip: Choose room for comfort and value.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

894 reviews from our community

Traveler rating
    519
    243
    75
    30
    27
See reviews for
359
254
25
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 15, 2014

We checked into the Royal Caribbean this afternoon and were given a second floor room over the lobby. There is an engine outside on rooftop just beyond the room entrance that is making a noise like a loud diesel truck. When we asked to move to another room we told perhaps in 2 days. This is absolutely the worst accommodation in this price range I have ever experience. Truly an awful experience. The Royal Caribbean Cancun should be avoided at all cost.

  • Stayed February 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2014

We have had the pleasure of staying a the Royals for the past 12 years. This is our first year as an owner for Week 3 at the Caribbean. Stayed Weeks 3 & (4 with friends) and can't say enough good things! Very clean, staff is wonderful, food is great. We invited a couple to come with us this year and they were soooo impressed! They will be back next year for 2 weeks! We love the relaxing atmosphere and the beauty of the entire place! We love seeing old friends and making new ones. It really is 'just like going home'.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livonia, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2014

We have been members for 13 years and have never had a bad time. We love to see the same people every year and meet new ones as well. This is truly a vacation. It is a time to rest and relax. It is the time to destress and get away from the hustle and bustle and bad weather. Our friends here (like Victor at the spa) are like family. It really is a piece of paradise!

Room Tip: There really are no bad rooms. Lower rooms work well for little kids while the upper ones are great...
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byron, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2014

I recently went on a trip in February with 3 friends and we had the vacation of a lifetime at the Royal Caribbean. It was beautiful, clean, and the staff was excellent. I can't say enough good things about our time there. We are all in our 50's and liked that this was a more quiet relaxing resort. you are able to spend time at nearby newer royal resorts if you would like which we did but we didn't stay long because we loved the Caribbean. Others seemed to agree. If you have never been to Cancun you should go. The beach is pristine, water warm and sun shining! We all agreed we would take this trip again to this very same place in a second! Only bad thing i can say is that since this is an older resort there are many steps down to beach where i notice the newer ones go kind of flow right onto the beach. Not that big of a deal and there is an elevator if you need it.

Room Tip: we had an ocean view and it was lovely to drink your coffee as you watched the sun rise over the oce...
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2014

The quality of the upkeep and the beauty of the grounds makes this a very easy visit. It was great to have exercise machines and free weights right next to lobby. Pools are very beautiful. Staff are very friendly and never try to urge you to buy anything more than you want.

Room Tip: Most rooms face the ocean, but try to get one right above the beach so you can hear the roar of the...
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Colorado
Top Contributor
65 reviews 65 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 10, 2014

We only stayed 1 night because we were moving on to another Royal Resort the next day down in Playa del Carmen. We did enjoy our quick stay! The Royal Caribbean was very clean, very quiet and very spacious. The suite we stayed in had a huge balcony and I enjoyed the morning sunrise! From what I could see, every room in this resort had an ocean view which is fantastic. This suite would be perfect for a family/group of people who would want to take advantage of the space and kitchen (to cook a few meals at "home"). I really can't find any negatives to this location.....maybe the very slow elevator. Keep in mind we were only there for one night.

After a horrible experience at the Westin in Cancun, I would recommend The Royal Caribbean.

Room Tip: Request a top floor room. We stayed in 1114A
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Royal Caribbean? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#30 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our duo of resorts offers an exceptional collection of services... And double the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis and sail boating. The Royal Caribbean(R) offers plenty of activities for families and friends and after a busy morning, visit the spa sun deck for a selection of relaxing massages and therapies. Dine on fresh seafood or timeless Italian classics. Experience attentive service that will make your vacation exceptional. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, Priceline, Despegar.com, HotelTravel.com, Odigeo and Tingo so you can book your The Royal Caribbean reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal

Owners: What's your side of the story?

If you own or manage The Royal Caribbean, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.