This was my first trip to Cancun. The whole experience was far beyond my expectations. The accommodations were great and the staff was so attentive to me. I am handicapped and required a wheelchair which they graciously allowed me to use. The maid service was excellent. The entire week that we were there, they were continually manicuring the property...very impressive. The food was good as were the servers. Check out went very smoothly. Hopefully we will be able to come back next year.