We had been looking forward to the trip for a long time. Hoping the changes that were made were good.
Our trip starts when Paradise Transfers meets us outside the airport and quickly takes us to the hotel. Upon entering the hotel, we are met by Jeremiahs who takes care of our luggage and escorts us to check in. Jeremiahs has got to be the best door person I have ever met. Helpful and friendly - and he's like that all week. Anything you need - see him, he'll help.
The changes that have been made are wonderful. The new bars in the lobby, the changes with the pools and rooms and the overall decorating are very good. We weren't fans of the orange in the main lobby at first, but it grows on you. The employees are still terrific. Tomi, Gabi, Natalie, Vincente, Benjamin, Elda & Celia (twins), Beto, Rigo and many others are all just GREAT!!!. They are all so friendly and helpful. Please tell them you saw them mentioned on Trip Advisor as they do like hearing it.
The food was good, the front desk were friendly, the beach has been improved and there is a quiet pool where the outdoor theater was located. NICE!!!
The shows are now held inside where the banquet rooms were or outside by the quiet pool.
The entire hotel is kept spotless.
We were hoping we'd like the changes as we really love the hotel... The changes exceeded our expectations.. Very Nice Indeed.